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November 2023 by Andrew Zemlicka
I had a gym membership for a year. I called in when I was out of town to cancel my membership in JULY to which I was advised it was. Looks like the last few months, they have been charging me for my gym membership. When I called in again in NOVEMBER to figure out why that was, she told me they had nothing on file for me and that was that. The gym is a waste of your time. Go somewhere else and save the hassle of dealing with these places that can’t seem to figure it out!!
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November 2023 by Andrew Z.
Decent atmosphere which is super fun, but gets lost quickly by how small it is and the amount of people there can be. Good luck benching if someone it. Also, I called in months ago, during July to cancel my membership. To my surprise, they never did and I have been getting charged the monthly fee over the last few months. Don't waste your time and just go to a public gym!
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September 2023 by Trent Ramey
Do not sign a contract with them or you will end up in collections. I contacted them multiple times over phone and e-mail could never get a response of my actual payoff amount to cancel the membership, months later a collection agency reaches out. I ended up with late fees and months of not knowing I was getting charged. After asking multiple times they will just quit responding. It seems they handle things very unprofessionally here and from looking at others comments they have had the same issue. Every gym in the Denver metro area is a better choice in my opinion. Only perk to this gym is being open 24/7 and that’s all they have going for them. Not sure it will be open much longer being ran this way!
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September 2023 by Rachel Johnson
It’s so nice finding your people when you’re traveling to other cities. This gym has everything you need and the staff are so cool. I know where I’m training when I’m back in Denver.
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May 2023 by Endion Williams
I was actually going to check this gym out as I have loved Powerhouse gyms in the past. However, after reading the owners responses to the reviews on cancelations. I’ve decided to look elsewhere. I don’t want to pay for a place that condescends its guests when all of the lower rated reviews seemingly have the same issue with the cancellation policy. I would think a saavy business owner would express clearly the policies and reiterate them if everyone seems to have the same issue.
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May 2023 by Markus S.
Owner is NEVER here. Not enough equipment. Small gym. The 24/7 thing is the only "decent" thing about this place. The owner and his wife do not care about you as a member and are maybe once a month. Not family Owned. The manager "we have guys deadlift 700 lbs here. We are a serious gym". Newsflash EVERY GYM has "that guy" who does that. Serious gyms hold posing classes, have a wall of IFBB Pros who have lifted there and won and are OUT IN THEIR COMMUNITIES GIVING BACK. Seriously skrew this gym. Go to Armbrust.
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April 2023 by Paige Gallivan
Can’t recommend Powerhouse enough! The staff is so nice and always willing to answer any questions. I’m always greeted when I walk in and the owners not only keep the place super clean and well staffed but are always around. I’ve been to lots of gyms and most of the time you’re just another person but at Powerhouse you can really feel the support! I’ve seen so much improvement in my lift it’s crazy and I owe it all to Powerhouse.
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April 2023 by Shelby Wells
I love Powerhouse! I've been a member over 2 years now and it's the longest I've been with a gym consistently. It's never too busy, veteran owned, has quality supplements, and everyone is so nice and respectful of equipment. I've learned how to correctly lift weights here thanks to the best trainer I've ever had (Jacqueline, co-owner). The owners are great people who care about and are always improving the gym and the manager Steve is not only badass but is willing to help with anything (I ask for form checks and how to use equipment all the time). I highly recommend anyone experienced to novice to join, it's a great community.
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April 2023 by Cameron Fiorenza
Went here a few times with my partner and had negative experiences each time. The one positive was being greeted by Natasha when she worked there. There are way to many machines for cardio and the layout of equipment doesn't flow well. The regulars/members do not practice proper gym nor lifting etiquette -- guys tend to walk in front of you when using the mirror, no common courtesy from members nor owners about posting gym etiquette. Being the son of a bodybuilder, I know that following proper procedure and form in the gym is more important than lifting weights. Additionally, I never saw the owners in the space and I went during normal business hours (9am-5pm, M-F) so that was concerning as a fellow small business owner.Also reading the other review replies from the owner - -wow, he has time to be a pompous gym owner and act like he owns the world with money, yet can't address the ISSUES that are extant? If numerous individuals express issues with your contract, then you need to revise and edit that dude. Who cares that you're a "small business owner" - -fix your mistakes instead of being a child about them. Pushing the "responsibility" onto your customers is extremely corporate, not small business.
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March 2023 by LB MUSCH
This is by far the best gym I have been to. The staff is very supportive and they have all the products you need to help achieve your goals. The owners are always on point and easily obtainable for any questions you may have.The other members are very friendly and helpful also, just a great environment!!
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March 2023 by Ethan W.
I joined this gym about three months ago and ended up needed to cancel my monthly membership. little did I know that when I signed up I was locked into a year long contract that I had to pay out of. The cancelation fee is $289! DONT JOIN THIS GYM IF YOU MIGHT NOT BE THERE FOR A YEAR!!!It's ridiculous to have that big of a cancelation fee. Total scam rip off!!
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March 2023 by Ryan “Blue Eyed Beast” Wilson
My Iron junkie gym. People come here to work and encourage and educate others on how to train. This is a tight community of good people who are all on their own journey and work hard to get good results. I proudly wear my PH Gym swag and love giving my money to a veteran operated local business.
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March 2023 by Will C.
Great low-key gym with kind members. They've got a host of great machines and somehow it's never too packed even though it's a small gym. I've never had any issues waiting for equipment and folks here are willing to work in.
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March 2023 by Adrian Apodaca
About a year ago, I decided to cancel my membership. I was fully aware of my cancelation fee. I emailed them twice to cancel. Always taken weeks to answer. Fast forward a year, I was sent to collections for not paying my membership that I clearly tried to cancel (twice). Good thing I have proof of all of this (emails).Horrible costumer service.
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March 2023 by Megan Cruz
Staff is so disgusting to people when you try to cancel they get so offended. If you wanna end up in collections after canceling this is the place for you.Update: Thanks for the response Powerhouse, faster than when I tried to cancel. I had a month to month, just like my husband, almost a year ago, you are correct; however, what you failed to acknowledge is that he cancelled, in person, long before I did. He just received a notice in my mailbox that he was in collections based on your poor policies and unmanaged location.My understanding of month to month is just that. Month to month. No one shared that we were required to come, in person, to cancel a membership I was under the impression expired after THE MONTH. Once again, we BOTH followed your unrealistic, power trip of a policy, and came BACK to the area to cancel in person.I literally got into a heated conversation with a male employee when I got a letter that they were seeking payment far after I stopped going.I have never had a negative bank account, you are a joke. I’ve held gym memberships in many States and Countries. Take the time away from filing collections, falsely, and work on updating equipment, fixing the key fob that rarely works at unstaffed hours, and clean your grunge gym.✌?