-
January 2024 by Shemsa Fazliji
Appreciate quick response from maintenance, and great customer service.
-
December 2023 by Kim Duarte
Just moved in and there were minor issues I needed to have corrected. Maintenance and the office have been so kind and responsive. Thank you so much! Highly recommend ?
-
December 2023 by Medina Dina
Dawn was such a help with the moving process and made everything easy for me thank you !!☺️
-
December 2023 by jerry chavez
I moved in thinking it's a nice neighborhood things should be great. This place is full of cockroaches . The office staff does nothing to help. Don't waist your money on this place. Not worth a penny
-
November 2023 by Jackson
AWFUL place to live, management was garbage, neighbors were noisy and inconsiderate, they practically stole our deposit for a bunch of services they made up when we moved out, the stairwells are disgusting, the pool is never open, and EVERYTHING in that unit was broken. Cabinets are made of weak wood that falls apart when you open them, the washer didn’t fit in its little spot under the counter, the hot water CONSTANTLY went out, and the fireplace smelled like burnt plastic when turned on. We lived there for four years waiting and waiting for our lease to be up so we could get out of that dumpster fire.
-
October 2023 by Dane Trimble
A great apartment complex with a beautiful lake and fast maintenance. My only gripe would be the parking situation however a extra steps never hurt anyone.
-
August 2023 by Isac Escarcega
I really liked living here, maintenance showed up usually day of request. My water heater turned off like 3-5 times during the year I lived there and I wished they would’ve just replaced it, the countertops could be higher end, but the area is great and the staff is more responsive than most apartment staff!
-
July 2023 by Mizs Rue
I love living here ! I've been here for 3 years , every thing outside is always kept clean , it's dog friendly. The staff are nice and welcoming. And the maintenance staff are fast and efficient (=
-
July 2023 by Nicole Olson
My dog has not been mentioned as a problem until just now, I have lived here almost a year. I know there’s 1 (at minimum) female employee that does not like me and ever since I found out who she is there is a list of complaints!! But only gossiping amongst the other employees. Nothing professional. Besides the letter about my dog. My dog is my ESA as my father was diagnosed with cancer, step mom ms, lost my grandmother (basically mom), and a month later my baby boy @22 weeks pg. and my dog is a huge emotional and mental support to my autistic daughter. to try and rip this away over a personal vendetta? And using the work position she holds?
-
June 2023 by Brigitte Mabry
We lived here for over 3 years and really enjoyed our time. The lake is beautiful and nice amenities.
-
May 2023 by Nicole Emmert
If I could rate this place with zero stars, I would. The apartment was filthy upon move in even though we were told they had cleaned it. We spent our time and resources cleaning it ourselves while management claims they sent someone to clean it again. We also had a water leak in the apartment causing the drywall and 2x4s to be soaking wet. They did not fully address this issue either. Instead they removed some drywall, put up a dehumidifier and claimed that everything would be fine. They did massive damage to the apartment while stating that there was no reason for us to need to move units. They are rude and condescending. The maintenance crew is disrespectful and awful. Do not move here!
-
May 2023 by Chuck Stitt
Nice home apartment living experience. Attentive staff. Continually improving area and community. Perfect for single and family living. Would recommend to anyone looking for a nice apartment community to call home.
-
March 2023 by Susan Kusel
I would have given 5 stars but I had to call back to have the issue finished. Not sure if there was a misunderstanding but the work orders (2 as it wasn’t completed after 1st call) were done timely. Thank you!
-
February 2023 by Ige O.
Maintenance guys are prompt while the employees are customer friendly. But the apartment owners needs to do more when it comes to dog s*** smell. Aside that promenade is a best place to live.
-
February 2023 by Blet Ueno
Maintenance here is soo mean and rude. They have no respect what so ever. That's me and my family's biggest problem. Maintenance guy is an absolute wreck.
