-
February 2023 by Daniel Perea
I just wish it wouldn't close so soon in the evening.
-
March 2021 by natasha silvero
I’d rather die a painful horrible death than bank here. Customer service is not only brain dead but rude and intrusive. They make you wait for EVER even though there’s plenty of people doing absolutely nothing. None of their signage is using proper grammar. What a waste of space, life, and time. USELESS!!!!!Do yourself a favor and bank anywhere else.
-
February 2021 by Carolyn Henderson
Need fast cash through ATMConvenient
-
February 2021 by Tracy Hurtado
RUDE AND SNOBBY CUSTOMER SERVICE!TREATS EVERYBODY AS IF WE ARE ALL BENEATH THEM!MY PROFESSIONAL AND PERSONAL OPTION, DO NOT BANK WITH TCF!!!
-
January 2021 by Ben Draughon
God bless you if you are using these jokers. If you are employed and help them enforce these practices shame on you as well. Go to Ent. Credit Union and it will be apparent very quickly how tcf preys on there customer base.
-
November 2020 by Syala Mommandi
Customer service at this branch is incredibly disappointing. I had a little incident today where I dropped a ton of coins as I was depositing it into the coin machine. Nobody offered to assist me or even offer me a broom. I had to pick up all of them by hand from the dirty/nasty floor. Not acceptable at all when I have been to this branch many times before in the past and my family has been banking with them for years. Thank you for making me realize that you guys are not worth my business anymore!
-
July 2020 by L.M. Kvaal
Put it this way seems since merged with Chemical bnk TCF turned from a down home bank into chemical waste bank. Return items are less then the fees they charge to not pay it. They won't pay it sopposedly amount to much for an OD. But yet their fees are way more then the debit. Then they make you feel like a penny waiting for change
-
June 2019 by Mark Weeks
Always catch an attitude
-
April 2019 by Desiree Carr
Zak, the branch supervisor, took time to listen to a problem that happened with my daughters fairly new teen account and her work deposits. He handled it professionally. When I came to the bank to pick up a letter he and the manager wrote for my daughter's work, they also refunded her the $20 check fee. Amazing team work. Thank you TCF!
-
April 2019 by Serena Ball
DONT USE THEM! There teller cashed a check and everything was good until suddenly the whole missing ! They claimed it a "bad check " so they closed the account and didnt call to notify anyone. Then charged me 200 IN FEES!! By the way the check was FINE payroll confirmed it !!
-
February 2019 by JoseR R
Find a reputable bank to do business elsewhere. I went in on Friday January 18th and deposited a live check of $1,961.96 with $460 cash back. I was told that funds would be available the next day (Saturday) in my checking account. Over the weekend I use my TCF card to make some purchases for my family and personal use and incurred six -$37 overdraft fees. I called online banking and was told they can only help me with credit of $56 in overdraft fees. What a joke TCF. I am down -$166 in overdraft fees, and account still showing $1,506.70 in deposit.
-
February 2019 by Daisy Martinez
DO NOT EVER OPEN AN ACCOUNT AT TCF I hate this bank and it's policies and rules their employees aren't useful at all!
-
January 2019 by Timothy J.
Consumer beware! TCF IS A NON-Customer friendly bank. They provide -3 star customer service from the bank level all the way up the ladder. I lost my debit card there were 2 transaction that I did not do. I reported this to them and they took 9 days to do absolutely nothing . Meantime my account was charge over 500.00 in fees do to these transactions . Beware they do not care about their customers. Please check all their review before visiting a branch or deciding to open an account. Chase is a better choice or a local credit union.
-
October 2018 by bill ashour
Lost my check card twice. Both times I was able to get a new card within ten or fifteen minutes tops. I would ignore the negative posts. The customer services is excellent and I really love the architecture of the interior building. Nice TCF Bank. As long as you know how to balance your checking and saving TCF in general is really convenient. Been with TCF for about 20 years! Thanks for the great service.
-
October 2018 by Brandon Walker
I have been a member of TCF Bank since 2011 so there doing something right ... actually a lot of things right ....
