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January 2025 by Dustin Risley
Worst Bank; worst branch ever. GO ELSE
WHERE - You DO NOT want to bank here.
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November 2024 by Santos Lopez
I just can't believe how the staff are in this place. She didn't even try to look into my problem. I had a check bounced from a client and got a new one to deposit; so, I came here to deposit the new one and she said it would bounce again after I told her the situation.
Thing is, I DID SPEAK WITH THE CLIENT. I had the green light to deposit and she wouldn't listen, thinking I'm naive and don't know how things work. So, I head to ANOTHER Wells Fargo location and they easily helped me and understood the problem. I quickly deposited the new check and all went well!
It really upsets me how staff can be like this.
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September 2024 by Page Bryant
I have never in my entire life been treated so terribly I'm my entire life 3 days in a row!!!! With false information multiple times!!!! I am beyond upset! I think I will end up closing my accounts and take my business elsewhere! Horrible!!!!!?
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May 2024 by Noah Herrera
Worst customer service they will never answer phones when nobody is busy they are lazy.
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January 2024 by Matt T
Morning mangers have been helpful when needed. The night managers however want to ask the line why they are here and rush you out the door instead of actually be helpful and just open a teller station. What a waste of time and just annoying while reminding everyone they close in 6 minutes like it’s last call. We are all trying to leave too ?♂️ I’m trying to make a deposit and her coldsore is up in my face asking stupid questions. Get it together , hygiene included.
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August 2023 by Mayte Medrano
Sabah is the sweetest banker ever! Highly recommend
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July 2023 by Mohisn Pervez
Went to the branch to see if someone could help wire money really needed to wire that day they couldn’t help me bcuz the bankers were too busy when they were just sitting on their chairs so called manager there she just walked away. Never going back to that branch matter of effect changing my bussiness accounts from them period. Worse management
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June 2023 by Dan Hartman
Friendly and professional
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June 2023 by Jim C.
Easy, friendly, and professional. No wait. Great job.
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October 2022 by Kenton P
“Come in between 2:30 and 3:00 and we can help”(repeated 3 times on the phone)…. Showed up at 2:50 and they cannot help because we missed our 2:30 appointment. Very Wells Fargo of you guys! Appreciate the customer service.
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October 2022 by Ladykyron
They have their ups and downs just like any human. Overall everyone working here have been polite and do their best. Pointing out a person's accent is racism and does not belong in a review. I have been going to this location for 15 years. There are worse things than an banker needing more experience. This is not a crisis.
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March 2022 by hmmm
They have their ups and downs just like any human. Overall everyone working here have been polite and do their best. Pointing out a person's accent is racism and does not belong in a review. I have been going to this location for 15 years. There are worse things than an banker needing more experience. This is not a crisis.
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March 2022 by salena rivera
Today I was able to work with Jacqui and vicky Both ladies are great at what they do they were both friendly knowledgeable and got things done in a timely manner while being accurate Jacqui vicky Gloria kyu Irina and sureka are what makes the Thornton branch a good environment for us customers each of these ladies have really good customer service
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March 2022 by Apple S.
Small bank with atm drive through that does not accept deposits so waste of time. I ended up using the app to deposit. Why waste time at actual banks anymore....
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December 2021 by Wiz Owens
Line out the door but only two tellers working while another teller and two manager are just hanging out talking in the back.
