About US Air Force Academy PHARMACY (Out-Patient/Community Centre)
US Air Force Academy Pharmacy (Out-Patient/Community Centre) is a volunteer-manned facility known for its friendly and helpful staff. Customers often find the service to be responsive, with prescriptions sometimes ready earlier than expected. The staff, including volunteers and pharmacy personnel, are consistently kind, respectful, and supportive, making it easier for customers to manage their medication needs. Many reviewers appreciate the exemplary service they have received over the years, especially when caring for loved ones, with staff members patiently walking through processes and ensuring nothing is missed. The pharmacy is also valued for its welcoming atmosphere and the staff's gratitude toward customers. However, some concerns are raised about the system's efficiency and website usability, which can be challenging and cumbersome, sometimes leading to delays or frustrations. Despite technical difficulties, the staff’s dedication and friendliness remain a highlight. Overall, this pharmacy is appreciated for its caring approach and the volunteers' commitment, although improvements in system management could enhance the experience further.
So cumbersome. After 30 minutes and finally getting through the new prescription activation instructions and MHS Genesis menu, and getting the pop-up that say "error, try again" and then the pop-up that says "you can only try to enter once" and you have to "try again later", then calling the pharmacy directly to try to... read full comment
March 2025
More responsive than they advertise. It is manned exclusively by volunteers. They are extremely friendly and glad to be helping you.
December 2024
Even after a big break because of snow and holiday, they were fast.
