Base Mountain Sports is highly praised for its friendly and helpful staff who go above and beyond to ensure a great experience for their customers. The rental location is conveniently situated at the base of Lionshead, making it easy to access the slopes. Customers appreciate the personalized service, with staff members offering assistance in selecting the right gear and even providing free items like goggles. The team is known for their patience, especially when fitting skis and boots for varying skill levels, including beginners. Many reviews highlight the convenience of storing gear overnight at the shop, which adds to a hassle-free mountain experience. The staff’s attentiveness extends to providing helpful itineraries and recommendations for activities in the area. Additionally, the shop is dog-friendly, with mentions of friendly shop dogs that enhance the welcoming atmosphere. Whether renting skis, bikes, or other equipment, visitors find the service efficient, accommodating, and friendly. Overall, Base Mountain Sports offers a top-notch, personalized rental experience that makes outdoor adventures enjoyable and memorable.
Dan went above and beyond to give us a great rental experience. He was helpful, informative, and kind. The rental location is super convenient at the base of Lionshead, a very quick walk to the slopes. 5/5 recommend!
August 2022
Rented 4 E-bikes for the week. The staff was awesome, so helpful and great sense of humor. Helped adjust bikes and got us in and out quickly. Great service, highly recommend.
January 2022
Base Mountain Sports are a fantastic local spot for your rental needs. The people working there really make the spot, they're super helpful and friendly. Conveniently situated at the entrance to Lionshead Vail.
