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April 2024 by Cristina Castaneda
Beware of a rather grumpy and rude employee. The equipment is worn out, very used so it is not as comfortable as it should be. Convenience at its best in Lionshead location
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April 2024 by Sawyer
Lady behind the counter was rude and unhelpful. Ski Base down the street is a better shop where the employees care about more than a sale
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April 2024 by Mauricio Ruiz Bosch
Terrible experience at the Rental shop at Lionshead, Vail, CO
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April 2024 by Jimmy Armentrout
We have used Christy Sports for years and they always do a great job. Excellent customer service with helping to select the right equipment for each individual. The extra cost for the demo package is well worth it to be able to get different skis for variable conditions. We had some days with 7-14” of fresh powder, so the wider/longer skis were a blast to ski on!!
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April 2024 by Jorge Barbara Morfin
The people attending were not friendly and took us about an hour to get our skies and boots as at the beginning when we arrived there was only one person attending !!!!!TerribleThe equipment was good enough that
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April 2024 by Will Forrestal
Great folks to work with. Very convenient. Helped with adjustments. Very knowledgable. I would use them again!
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April 2024 by Ian Todd
Quick and easy!
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March 2024 by Maddie Stoddard
Super confusing rental experience. I've rented from Christy's & through Epic rental shops often. There was no clear queuing system, and I had to ask what I was supposed to do before being vaguely pointed in the direction of a QR code on a sign for day-of rentals. There was also no clear direction when I came back to drop off my gear.As far as the service, the guys in the shop were kind and quick to get me gear (that was great) once it was my turn. Just the communication, or lack thereof, was frustrating - especially for my expectations at Vail.
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March 2024 by joie switzer
Very quick boot fitting and ski pick up. There was no wait on a Tuesday morning. Great location, 1 minute walk to Born Free lift and gondola. You can store your skis and poles overnight. Easiest ski rental experience we’ve had.
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March 2024 by Lisa Czapka
Great customer service -efficient, friendly and helpful.
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March 2024 by Mary Bedro
Boots fit great, ski’s and bindings were great, associates were helpful.
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March 2024 by Will Allen
These guys are always very attentive, fast and fairly priced.They’re the only spot I’ll rent from in Vail - never let us down!!!
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March 2024 by Christopher Scott
I reserved skis and boots at the Lionshead location prior to my trip. When I arrived, one clerk was at the register eating and scrolling through is phone. Since he was the only staff member no assisting customers, I asked him if he could help. He sighed, looked up from his phone, and asked what I needed. It was clear that had annoyed him. After going through the basic Q&A, he brought out skis and boots. The skis looked like yard sale items, scuffed on the edges and poorly waxed. I requested a different pair and he said that was all they had in that size. I had a terrible first day with both the skis and the boots (too tight, causing calf pain). I returned at the end of the day to request different skis for the following day, and a much more pleasant staff member brought new skis after asking specific questions about my experience and style of skiing. I explained that the boots were too tight on my calfs and he suggested that it was my underpants causing the pain. I returned at the end of a better day thanks to different skis, but with the same calf issues. A different staff member added "heel risers" to the boots I rented because they did not have anymore rentals in my size, and that resolved the issue. I think the quality of service you should expect from Christy depends on the staff member assisting you. The first person lacked basis customer service skills. I also think that this particular location has a limited supply of equipment, as opposed to Vail Village or surrounding areas. I try to get out to Vail yearly, and it's easier to rent equipment, as I've had no issues in the past. But I will not rent from the Lionshead location in the future.
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March 2024 by George Stiltner
Placed an online reservation for a party of three. Professional, courteous expedient service. True professionals definitely recommend this business
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March 2024 by Jerry Bishop
The guys at Christie’s were awesome! Very helpful and knowledgeable. We had early returns due to injuries etc and they made the entire experience simple. Outstanding service!
