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January 2024 by Christiane Haensch
Their return policy is off. If you buy online, you can return your item within 7 days and receive a refund. BUT, if if you buy in store and want to return, they only give you store credit. This sucks, especially when you bought a gift for someone who doesn‘t like it
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October 2023 by Deanne Drake
Pretty Store and Clothing Selections!
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June 2023 by Ankit Chahal
I bought a blazer from here and the whole experience was AMAZING! The ladies working here are so sweet and helpful. They have a great selection and everything is priced very fairly. Def my favorite boutique in Vail!
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July 2022 by Elina Shelest
A hidden gem for millennial high-quality fashion.Amazing service experience and great selection! Went home with a great pair of jeans.
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February 2022 by Jillian Kraatz
This store is adorable with a great selection of clothing. It is probably the best clothing store in Vail. However, the customer service was terrible. My friend and I were trying on sweatshirts, and the employee was so rude to us. She kept following us around the store and re folding items that we were trying on. She was annoyed when we would ask if there were any more sizes in the back. We put a sweatshirt on hold and when we came back, she rolled her eyes at us. We ended up both spending $200 each in the store, which is why it was so upsetting to be treated this way. As we were leaving, she hurried past us and grabbed the clothing items we had touched and ripped them off the shelves because she was so upset her folding was messed up. It was a terrible experience and such a disappointment since it is such a nice store.
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December 2021 by Ami Patel
This boutique is lovely! I needed some kind of footwear (my white shoes got soaked in wine, very sad) in a hurry and am so glad this was the only store open during my not-really-an-emergency-emergency. It might be the only shop in Vail Village that carries casual clothing that I can wear outside of skiing/athleisure and one of few places open past 7pm. I feel super lucky I found Lady Jones at the last minute because the store I planned to go to closed before their advertised 8pm closing time.The young woman who helped me, Olivia (I hope I’m remembering correctly!) was SO sweet about finding my size and suggesting alternatives. I was able to get in and out in 10 minutes with a pair of Toms boots I LOVE. I’d highly recommend this boutique to any of my friends because of the fashion forward styles, reasonable prices, and exceptional service. I hope anybody reading this at least checks it out! Thanks for a great shopping experience in Vail!
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October 2021 by Annie W.
Service is horrible!!! Girl behind counter didn't even look up from her phone. I'm literally in the store with no other customers and she still hasn't even acknowledged us.
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September 2021 by Chastnie Cribbs
Great shopping experience!! Wonderful group of ladies to help you with your choices and what a truly unique platform of apparel to choose from. Top knotch customer service!!
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August 2021 by Amy Grace Smith
Not your grandma's boutique - best boutique in Vail for Millennial fashion preferences. Carry lovely pieces from brands like FRNCH and Scotch & Soda. Owner and staff are kind and smart.
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March 2021 by Rachael Jones
My favorite boutique in Vail. They have cute upscale casual clothes as well as great jewelry and accessories. I’m so glad i discovered this cute shop. All the ladies were super sweet and helpful. Can’t wait to go back at spring break!
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February 2021 by r j.
This is such a cute little boutique. I discovered it on my last trip to Vail. I'll be back at spring break. Great place to treat yourself to a "souvenir" they have high end clothing accessories and jewelry. The prices are reasonable for designer brands. I got 2 tops on my last visit. They have really cute vintage VAIL embroidered sweatshirts which are super comfy. I wear mine all the time!
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September 2020 by T Y.
Awesome selection!!! Very affordable and right in the middle of main vail! So cute!!!
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September 2020 by Caroline J.
Loved the jewelry selection & the cute jeans! The selection was great & there were some great deals. Friendly staff!
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September 2020 by Deya Z.
Love love love the store in Denver so naturally had to stop by a recent trip back to town. It's a small-ish store with some good selection of tops, bottoms and accessories. Similar brands and prices as the Denver location (ie reasonable!). The attendant was incredibly friendly, helping us find a different size of a clearance item in the back - they have limited stock in the front so don't be afraid to ask if they have what you're looking for.
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September 2020 by Katie P.
Cute boutique in the heart of Vail. Great go to for last minute needs or fun splurge purchases.
