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October 2023 by alex p
they have the most gorgeous stuff here and the owner is super nice! was fully tempted to buy everything in the store
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January 2023 by Zoe Danilchick
Everyone working was so sweet, and the selections of merchandise are incredibly well made at wonderful prices!
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October 2022 by Susan S.
The experience in store w/the sales clerk was nice. She was eager to sell and followed up with requests. The purchase we had was for a necklace and was an Anniversary gift from my husband on our week in Vail. What came next was shocking. We called the owner and then he text me stating, "Do you have the product or no? Did you use it or no? You broke it. You can read our return policy". The item clearly broke from a defect . He dismissed me and immediately told me to get it fixed on my own and it was terrifying. We never complain and have been coming to Vail for 27 years. He should not be in business and you won't find out how savage his customer service skills are until something goes wrong. I am type A, raised to Aerospace Engineers whereby everything is treated w/utmost care and detail. We do things with ethics and kindness. This will be reported to Vail Village and further taken to filing in court bc he needs to be accountable for his business practices. He wasn't even concerned to try to understand where it had come apart and how the design was poorly made. Absolutely arguing the minute the conversation began. Do not shop in this store because of the lack of skills if something goes wrong.
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September 2022 by kelly diller
This is my favorite place to stop at in Vail Village. I get many compliments on my rose gold lamp!! Its a stunner and worth every penny!!!
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July 2022 by Armand Villacorte
This is an amazing store. All of the pieces are unique and masterfully created. It will bring you back in Europe. You can see how the artist inventively pour his/her creativity and passion on every piece. If you are visiting Vail, CO this is a must-stop store. Look for Aiden and he will give you great customer service.
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August 2021 by Abraham Bloom
A wonderful experience - beyond the beautiful pieces was a meaningful cultural exchange with the owner. Plus, I love my new lamp and scarf. Cheers.
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August 2021 by Sarah Ross
Completely unprofessional owner. Defensive and inappropriately aggressive in his communication and demeanor.
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January 2020 by Lainie Minnick
Great merchandise, very reasonable prices, super friendly people and the customer service was amazing. Couldn’t have had a better overall experience. The owner personally made sure that the rugs I purchased from him worked perfectly for my home.
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January 2020 by Bella Asinas-Mohler
I highly recommend shopping here the rugs are beautiful! Aden is an amazing help picking out the perfect rug for your home. Come stop by ASAP!!!
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July 2019 by Adventure Buddies
Enchanting cultural experience.
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July 2019 by Michelle Timmins
Lily is AMAZING! The sweetest lady you'll ever meet. She cares so much about her customers and always takes care of them. You'll feel like family here. Not to mention all of their merchandise is gorgeous, intricate, and handmade! Definitely make sure you stop in here.
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July 2019 by Gili Ariel Zimmerman
Gorgeous store. Lily was fantastic, very knowledgeable and so sweet. She was very personable and patient with us and guided us to choose the best lighting for our new home. We cannot wait to receive our gorgeous pendants.
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July 2019 by Cassandra Kuhn
This is an AMAZING store and the manager, Lily, is incredible. She has an amazing eye for jewelry and gives each customer her undivided attention and time. She made me feel so welcome in her store!! Definitely a great place to shop while in Vail. Highly reccomend!!!
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July 2019 by Jayne Coffing
The best store in Vail with great products, prices and customer service. It was better than Istanbul!
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April 2019 by Adriana Waterston
I visit this store every time I am in Vail. They have an amazing selection of Moroccan style lamps, it's so hard to choose, and a really unique selection of beautiful jewelry. I bought a gorgeous ring this time. Lily was so awesome, she was sweet and helpful and friendly! I can't wait until my next trip to Vail to find my next Lola treasure!
