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June 2023 by Laura G.
I ordered a pair of jeans online at a great price. However, when I received the jeans, they were not as advertised. The pair I ordered were very clearly a straight leg. What I received were a kick flare. The item was a final sale but I did not receive what I ordered. I immediately sent an email explaining the situation and asking for a refund. No response. 10 days later I called the store directly. The person who answered the phone was rude and kept telling me the item was final sale and that I received the correct item. Terrible customer service.
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June 2023 by Chris Richards
Great store with expert advice. The stylists are on point, and always willing to go above and beyond to provide the best customer service possible. Highly recommended!
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December 2022 by Noel J.
This is a really cute store! But you definitely need some money to shop here. One shirt in there I saw for $500 bucks. Overall, it's a cute store
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October 2022 by Andra Kidd
Love their clothes - and the customer service is top notch! It’s well worth the time to get in and check out their pieces when in Vail or Denver.
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September 2022 by Mikala M.
Was not impressed by the customer service in here. Like other reviews state I was not greeted in the store even though there were 2 ladies behind the counter making eye contact with me. Felt extremely awkward in here.
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November 2021 by Tom H.
I love this Vail boutique! They carry amazing brands and make you feel like family! Highly recommend stopping in.
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July 2021 by Christie P.
Customer service not so great . My friend and I were looking around to shop no one came up to me for anything. I found a cute shirt and the older blonde sales lady practically threw it on the counter and the little teeny bopper girl didn't even say hello I can spend hundreds elsewhere being from south Florida . Bye
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August 2020 by Karen Heese
Service is what I come here for!
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June 2019 by Heather Karaolis
I love shopping at Perch. The store is beautiful and always well stocked with the clothing and accessories I want to buy. Thanks Laurie.
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June 2019 by Elise Gilbert
Best ladies clothing store in Vail! Beautiful space, great lines, wonderful sales people that are incredibly stylish and helpful.
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June 2019 by Kate
Love Perch!!
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May 2019 by tamuna giorgadze
Love this store!! Amazing costumer service!! They always take care of me in a very special way !! Perch is my go to shop ! Highly recommend for ladies who love shopping !
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May 2019 by Lucy Waugh
Love the store in Vail and online when I can't make it up! Great selection and great service!
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March 2019 by Tiffany R.
I forgot my swimsuit on my trip and was so pleased to find some at Perch. The ladies working there were attentive and very helpful. While there was not a large selection, they are all designer. I didn't find "the one" but I found one that I liked enough to work for the weekend (the price I paid for something I was only fairly happy with was difficult, but I was desperate). I would shop here again though, really nice clothes and brands.
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February 2019 by Richard Cranium
Nice souvenir t-shirt shop in Vail