Sporting Goods in Vail, CO

“Jason at Vail Surefoot went above and beyond for me. I was literally almost ready to throw my boots away because they hurt so bad and they’ve been adjusted both at Park City and also here at Vail. He did a complete refit new insoles new boots new liners new foam everything now my boots fit great and he really came to my rescue. I cannot thank him enough. What an outstanding performance well done jason!!”

“Bought some new ski's and boots and cannot say enough great things about the staff at Buzz's! I shopped at 4 or 5 other ski shops before coming in to Buzz's. Best price and best service received at Buzz's!”

“Great location with incredibly helpful and friendly staff. Whether we were looking for sale or regular priced items, the staff was incredibly helpful. The store (and staff) are super dog friendly as well which was a bonus.”

“What phenomenal service from Sam at Craniology! Sam spent a great deal of time with me today finding the best goggles and helmet for next ski season. I was a bit overwhelmed and he was so patient and just an incredible source of helpful knowledge. I am grateful for his expertise, patience, and time. We will be returning to buy more family members helmets & goggles from Craniology. You've got customers for life now.”

“Sasha and his team were fantastic, knowledgeable, and friendly... I had been looking for an end of season deal on some new skis all over Avon and Vail. A lot of the shops and box stores could not be bothered. Happened to find Vista Bahn while looking for a ski locker around Gondola One. Had a great discussion about my desired new skis and ski style and bought them on the spot (good inventory too). The team also tuned and waxed our old stuff. This place is a gem; Im embarrassed it took me so many years to find them.”

“Had a great time demoing skis here today. The staff was super friendly, helpful, and incredibly knowledgeable — these folks really know their stuff.

Great selection of gear and an all-around awesome experience. I’ll definitely be recommending this shop to friends, family, and anyone looking for ski or outdoor gear. So glad I found this place!”

“I was just in the Vail store and had the BEST experience ever!!! Patti and will were over the top helpful. They were super friendly and answered any questions we had. They were so knowleadgeable about the different clothing items and really steered both my husband and me in the right direction. I wish Patti and Will would work at every store I go into!”

“This is the absolute best place to rent and buy skis. They gave us demos to try and they were perfect. Sean and co. were super knowledgeable and friendly. We ended up buying skis, poles, and bindings. Great price. Rentals are the best price in town and you’ll be fitted by a life long skier, not a seasonal employee. As we’ve been overpaying at the Ritz/Vail Resorts for years, we can attest it makes a big difference.”

“Watching the 1989 Jerry Ford Invitational golf tournament was a lot of fun. It was especially enjoyable seeing Dr. J (Julius Erving), President Gerald Ford, and Hal Linden take part in the event. The tournament brought together sports legends and celebrities in the beautiful setting of Vail, Colorado, making it a memorable experience.”

“Great experience. Made reservation online, showed up when I said I would and they set us up with all our gear. The crew there were all very good and we stored our skies over night every day. Price was right, service was good and equipment was good. Thank you for the service!”

“This was my first visit at a Lululemon store and it was hands down one of the best customer service interactions I have had, since I can remember. RJ was extremely helpful and went above and beyond, that you have now gained a customer for life! Thank you to RJ and Sarah for all your help and assistance.”

“Amazing team. Personalized attention that exceeded expectations. Highly recommend this shop and this location. Luke and Priscilla were fantastic in helping find the best ski boots for my sister and I. Also Luke gave me the perfect guidance when I demoed skis to find a new pair for myself, which I did! Being able to contribute 2 days of demo payments towards the skis was a nice touch. Couldn’t be happier.”

“Fantastic experiences at this place. My first year skiing and I'll keep coming back here to rent. First, this place is very convenient to all the group lessons meet spot at Lionshead by the gondola. But the best thing about this shop is the caring and knowledgeable staff who bent backwards to meet my needs this year to have the best time on the mountain.

Staff works their hearts out with tons of people every day but by Kiara's demeanor I felt from the start like the most important guest on the mountain and she fit my boot like a glove. As a first timer, I had no idea what to ask for and from the boot fit to a special ski length I learned I required after consulting with Dylan - my beginners lesson were a success!

But hey after the first day on the mountain, I have an issue with my right foot and the boot adjustments would not help. After relentlessly trying at least half dozen brands, never mind, here comes Steven and solves the problem big time with a comfort boot in my large size that made my season (thanks man) as I was able to progress with no pain before I buy my own custom boots gas realistically is the only other solution given the extent of my foot problemh and that rentals anywhere are just standard fit items.

The second time I came back to the mountain I requested the same gear to continue my progressing where I left it off and with Steven remembering my for problem, he finds this boot elsewhere and Tadeo ran to another shop to bring me the same boot in minutes, while Dylan had my exact same ski ready! And then so I don't be late to my lessons Dillon quickly resolved my payment issues at the checkout as cherry on top.

From my experiences here, you'll be hard pressed to find a place that will give the maximum love and caring you'll receive from all the great staff at this place! Also, don't forget how hard the staff works here with the volume of daily traffic and show them some love back - if you cannot afford tips they deserve, at least try to reciprocate half the kindness you receive from them: it goes a long way! THANK YOU Vail Sports - Arabelle for making my first year skiing special!”

“I've rented at Christie's for several years, finally decided to commit to my own skis. Hans (and really everyone at the shop) was SO GREAT going above and beyond getting me what i needed. No pressure, very knowledgeable, able to make great recommendations/educate, and great communication. 10/10 will keep coming back.”

“Updated review:Eric,Thank you for the note. I appreciate the fact that you took the time to respond. Yes, I was indeed agitated as I felt it was not a proper situation to place a customer in.... ie: toys known to have a propensity for such a failure were out for display/handling - and the concept of signage for such didn't feel like fair approach for a customer. I'm actually not truly interested in the refund; rather, my real goal would be discontinue displaying any such items that are known to be problematic. Again, I appreciate that you responded and I have updated the review (would be a 5 star if I heard the toys were removed!).Best to you,DanielThe large, crowded store is packed with toys of all types (good!); however, my youngest child (age 6) picked up a "squishy toy" and the toy immediately gushed out some type of oozy-squish-goop within it. My son walked over to me and showed me the resulting mess all over the toy and his hands. I went to the cashier desk to show the store employee the situation and she promptly notified me, "there are signs all over the store about the squishy toys", and indicated that I was liable to pay for the toy, even as it was obviously defective. The employee pointed to a small sign indicating such that was hidden behind other toys at the front desk. The point of this comment is: the store should NEVER be displaying/selling a toy the has the propensity to be defective, and furthermore, who knows what the ingredients of that gooey substance really are? Are they potentially toxic?! Perhaps I should buy one, have it analyzed at a lab and pursue a path of recourse for exposing my child to a potentially toxic substance? To the Owners of this establishment: Please remove this toy and any such other toys that risk failure and/or potential toxicity to children. I would like to have my $15 bucks back for that; however, I'm not going to hold my breath that will ever be offered to me.Daniel PeytonWashington, DC”

“Absolutely incredible experience at the store. Big shout out to Payton and JB, who were both warm, receptive, and very very knowledgeable. I've been coming to Vail since 1997 and this was the best the store has been since I started coming. I will be recommending to all of my friends.”

“Great products and a lot of options you can’t find anywhere else. Very expensive. But unique quality isn’t cheap. Justin is an excellent salesman with a great deal of product knowledge. Very willing to help.”

“I want to commend Natalie specifically who went above & beyond to help me source a very desired item. She worked her magic to get this brought from the Aspen store location within 48 hours and turned around a truly fabulous gift wrapping job at no additional cost to me.

She was a consummate professional & could not have been nicer or more helpful. It’s always nice to have a great customer experience but to feel like someone cares as much as you do is the cherry on top.

Thank you, Natalie!”