Pepi Sports is a long-established store offering three floors of shopping and services. It is a go-to place for everything ski related, providing professional and knowledgeable expertise. The downstairs hardgoods area features ski and snowboard rentals, sales, demos, custom boot fitting with insoles, and ski repair. In summer, bike rentals are available, noted as a great deal with helpful and flexible service. The main floor showcases sportswear, gifts, and ski wear from many brands. The upstairs boutique carries one-of-a-kind jewelry, shoes, and exquisite accessories and clothing, with associates who can transform a wardrobe. Reviews highlight exceptionally kind, knowledgeable, and patient staff, with specific praise for expert boot fitting and repair services that have saved ski trips. The staff is generally described as extremely helpful, accommodating, and willing to take time to chat about equipment. While one staff member received criticism for being rude, the overwhelming sentiment is positive, with customers stating they cannot recommend the business enough.
Outstanding Customer Service! What a TEAM of professionals. Rather than sell something not really “just right” ; offered guidance!
From the manager who I met casually; to the boot fitters-Jordan & Alex…what an outstanding experience!!!
September 2025
Great service from (I hope I get the names right), Rob and Rick!!
Helped me find the perfect shoe and, besides with me, with others as well, I witnessed them being honest about the pros and cons of each item.
Treat people well and they'll come back.
I'll be back!
December 2024
My chick lost her heel insert and they were super helpful here. They took the bottom of the boot out and glued it down so that it would never fall out again and only charged her $10 total for 2 inserts and labor. She said the guy was super helpful and cool as well, couldn’t recommend enough!
