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September 2023 by Joan Bryant
You know I see folks complaining about being this small family owned business being late, having an older billing system and No online payment option. And Not calling back. You obvious don’t care enough to get to know them. The owner is the driver of one of the trucks. Several months ago he suffered a horribly broken up leg. He’s tried to keep his business going in an environment where you can’t find reliable, steady helpers. At times he’s driven the truck and got out and put the trash in the truck! It’s Even harder to find a reliable driver. It’s hard to pay for an office person and not all of small businesses can afford to hire someone to do a website. So give this business a break. Put your trash out like I do. Put it in good trash cans with a lid. Bungee cord the lid down so the wildlife that most of your homes are built on their home and food source. So yep sometimes if you don’t secure it properly it might have a hungry critter mess it up. They’ll pick it up when they can. And as most of you say “they will pick up most anything!” We’re so quick to complain these days. So let’s just enjoy folks that are still trying to compete against the big “waste management “ and other big guys! Or call those big guys and get their list of specific items they’ll take, how you have to have it neatly in the can, etc etc etc and pay whatever the big guys charge. I’ll keep my good guys that have picked up my stuff for at least 25-30 years!!! And I care enough about them to stick Thru good snd bad times, and YES I tip them and I’ve even been known to send a few extra dollars to help pay for the higher fuel prices!!!!! Blessings to all. I guess it’s just the way you look at things. I choose to appreciate them. Hopefully this helps give a little personal insight.Services: House & garage cleanouts
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April 2022 by Shirl Millard
Excellent service for 22 years!Services: Yard debris removal
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January 2022 by Don Cain
The service is extremely lacking. They used to pick up on Monday mornings and the time has gotten later and later over the last several months. So much so that they aren't even picking up trash on Mondays at all anymore. No communication from them at all. You don't know when they are coming so that you can put your cans out at the proper time without getting a notice from the town.Furthermore, These folks are seriously out of touch with the 21st Century and are still stuck in 1989. No website, no way to pay online. No crrespondence other than the mailed quarterly bill. No one answers the phone when you call and leave a message on their voicemail (probably still an answering machine).If I wasn't moving in very near future I would drop these folks.Service: General junk removal
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April 2021 by Shirl Reynolds
Excellent service for 22 years!
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December 2020 by Nicole Petzel
Thank you for always picking up our trash. Great service and never any problems. Thank you from Sunburst!
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September 2020 by Terry Damron
One of the reasons why it’s tough getting a call back is, the gentleman you need to talk to, actually Drives one of the Trucks. Good guy, he has a lot of food on his plate.
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July 2020 by Fred Mould
Always picks up. No problems.
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May 2020 by Julia Blalock
We started service in August and were told they would send a quarterly bill. Never received the quarterly bill, just a past due invoice in November. We received this invoice on 11/4 and have been calling and leaving messages since and it is now 12/1. In the month we have been trying to reach him, he only finally returned a call last Monday and left a message speaking incoherently so cant even really tell what he was trying to say. Still haven’t been able to reach him since then, and they have stopped picking up our trash. I am beyond frustrated with this company and the lack of professionalism. I left one final message to provide one last chance for them to rectify the situation. However, if I don’t hear back and our trash isn’t picked up, I will be reporting to the better business bureau. Definitely don’t recommend this service. My husband and I both work full time and long days with weird schedules so we just don’t have the time to be calling and leaving messages all the time. It’s a waste of time and energy.
