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September 2023 by Peach Falace
Damien was very helpful was waiting on information for more parts haven't received a call in over a week but the in person help was good.
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September 2023 by James B
Staff was rude, cocky, & impatient. Felt like "they know everything" & didn't want to listen to customers. There are other 4x4 shops.Check out 4 To Go in wheatridge ! Those guys were great !
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September 2023 by Donovan P.
They had me email them and still have not done anything to make this right. Terrible service and no care for putting my family and vehicle at risk. I will never recommend this place. Ended up costing my family a lot of money and not even an apology.
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August 2023 by Luke Driscoll
Birdie went all out for me. Highly recommended asking for him. Been going to to 4 wheels and other similar places and he was by far the best help I have received! Thanks again Birdie.
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August 2023 by 2A Freedom
Only place I go for 4x4 accessories! Got my lift, my front bumper with winch (looks Badas$) Got tires on Friday! Great bunch of guys working there!(Johnathan is the Man!) I will be back for....Update:Still great service and products. Birdie is the Man also! Told you I'd be back! Hehehe
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July 2023 by The Man V.
"Edited"After my original post I got a phone call from the manager. Everything was very professionally handled. I got my parts that I needed exactly when they said they would come in. They took excellent care of me and kept me up-to-date on when my order was coming in and where it was at i n shipment. The excellent customer service that I received not only from the manager, but from my original sales guy was top-notch. In the words of Forrest Gump "**** happens"Thanks again for helping out!!I will be buying tires at 4WP!!Normally, I would give them a much higher rating except for this last order, they would probably get bumped to blow 2 stars.Simple order, Air Lift compressor and bags for ram 2500 pickup, easy peezy.They came in last Thursday and ordered bags for a 1500 Ram pickup.No big deal mistakes happen. They re-ordered the correct bags and were going to be in Tuesday, August 1 between 3 and 330.On August 1, at 3:15 I stop in and the order does not come in until Thursday between noon and 4 o'clock.They implied that FedEx was at fault. Reality is it's their fault for not ordering the right equipment the first time.I'm super disappointed and now it's going to cut into my weekend to put these bags on which really pisses me off. Along with driving there four different times 40 minutes one-way. I originally got a quote for some new tires as well approximately $2500 worth now I'm questioning on whether I should buy them from four-wheel parts or some other tire shop. What are your thoughts?. Personally I'm gonna shop around.Keep on keeping on friends! Normally, I would give them a much higher rating for this last order, they would probably get bumped to blow 2 stars.Simple order, Air Lift compressor and bags for ram 2500 pickup, easy peezy. They came in last Thursday and ordered bags for a 1500 Ram pickup. No big deal mistakes happen. They re-ordered the correct bags and were going to be in Tuesday, August 1 between 3 and 330.On August 1, at 3:15 I stop in and the order does not come in until Thursday between noon and 4 o'clock. They implied that FedEx was at fault. Reality is it's their fault for not ordering the right equipment the first time. I'm super disappointed and now it's going to cut into my weekend to put these bags on which really pisses me off. Along with driving there four different times 40 minutes one-way. I originally got a quote for some new tires as well approximately $2500 worth now I'm questioning on whether I should buy them from four-wheel parts or some other tire shop. What are your thoughts?. Personally I'm gonna shop around. Keep on keeping on friends!
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June 2023 by Christopher
Had my rear brakes done a few weeks ago and the service was on spot..also the price was right vs the local repair shops up here in Frederick Colorado that I felt like they were trying to rip me off just for OEM replacements vs the much better stuff 4WP sold me .
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May 2023 by Tim M
Great spot! Everyone I talked to at 4WP knew what they were talking about. I got a lot of great information. Got a 4 inch lift installed on my f150 and it turned out incredible. They also lifted my brothers ranger which looks great. No complaints from my end, will definitely do more business with 4WP.
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May 2023 by Greg Sandras
Have always enjoyed 4 Wheel Parts customer service, selection and quality work
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April 2023 by Tim
Dropped by to see about a lift kit for my '16 f250 and got professional help and quick service.
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April 2023 by KaSandra Verett
Awesome place, Damien was the best ? got my spare tire cover
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April 2023 by Maximus The French Bulldog
I wouldn’t shop here unless it was a last resort. I had to get 3 wheels from them, I made an install appointment. The wheels arrive and the manager says that since these are bead lock type wheels that they can do the install but it’s $150 a wheel. I had total of 5 wheels and the manager wanted $750 to install the wheels. He went down to $350, I declined. Most shops I called charged $125 extra. Ended up going to a shop by the house and it was $150 out the door. These guys definitely will try to gouge you out of some cash and not keep their word on the appointment. There was ample time to know what wheels were involved and the time associated for install as it took 10 days to ship the wheels 14 hours from vegas to Denver. I would only use these guys in a situation where they were the only ones that had a product. I have 2 Jeeps and have dealt with quite a few diff companies across the states and these guys are definitely at the bottom of the pack.
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March 2023 by Cathal OMalley
Poor experience from start to finish returning an awning here. Tried to be pure unethical and not take it back(told me to post it back myself?) even though their return policy clearly states they had to. I kindly reminded them of their return policy on their website but they charged me a 15% return fee(nearly $200), even tho it was completely unused and unopened. I dealt with the assistant manager Ryan. The manager at one point walked out to the till to help Ryan, who seemed like he hadn't a clue how to do this return. The manager, Alex didnt even look at me and walked back into his office....poor. Ryan told me they had to ship it back so that's what the 15% was for. The awning was in stock at their store 3 weeks after I returned it???so they probably didn't ship it back. Even calling the customer support number is ridiculous....on hold for 45mins and then it just disconnects and they have the worst repeating message about "unprecedented times". It took nearly 3 months for me to finally get my refund(over $1000), having to call multiple times.....never again with this place.
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December 2022 by Alex Sisneros
Never had a issue with 4 wheel parts before until alignment completed and after one of the bolts in my passanger A-armcame out causing my wheel and tire to butterfly out. I then returned to them to have it fixed, they said they inspected it, replace the bolt and realigned and nothing else was wrong. I then drove for 900 miles, my tires were squeaking when turning, still pulling very hard to passenger side so I took it back for them only to tell me my steering stabilizer has been broken and that my idler arm and pitman arm needed to be replaced before they can realign the truck. My question to them was why didn't they find all this the first time I took it back and now refusing to repair any and all damage that was done due to their fault.
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December 2022 by Leopald Liver
Alex the manager is extremely disrespectful and doesn’t know how to treat customers.Damian harasses customers brings his gun out in public. Beware of these two guys.
