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January 2024 by edward clark
Your on line information for AAA north metro office telephone number is incomplete and requires members to locate an extension before being connected ,which takes significant effort. You no longer sell map atlases for South America. You have discontinued many of your travel products,which were helpful. Customer service seems nonexistent. I have been a member since 1999, and very disappointed.
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November 2023 by William Copeland
It’s a AAA- good service, friendly staff, and got my international driving permit.
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November 2023 by Sarah Woodard
Booked hotels for a road trip with Maria. Had some much needed laughs with her and she made sure we got everything we needed. Thanks, Maria!
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September 2023 by Nate Zacharius
I’ll never pay for AAA again. Got a flat tire with my dogs in the car and called 1800 number, they said I have to pay upfront and $1000 minimum charge for a tire fix. I was outside lazy dog restaurant, not on in middle of nowhere. Unbelievable. 0 stars for AAA. Sorry to this store but you are part of AAA who just tried to screw a paying member.
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September 2023 by Cindy Bollinger
These people are very accommodating, been with AAA since I was able to drive
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September 2023 by The Warrior
Around $60 for four tows a year. Up to 100 miles each tow. The best price fast and professional tow truck drivers and AAA has an easy app to use.
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July 2023 by Celi Reeder
In and out in 20 minutes for an international driver’s permit. Great experience and service!
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June 2023 by Phred McRuckles
Walked in looked around and found the map I needed. I said hello first to the old guy at the counter, he said hello back (nothing else). After he took my AAA card he said “there you go” about as unfriendly as a person could be.I was wearing a surgical mask due to my very recent heart transplant (still recovering) Not sure if this is his excuse for total lack of Customer Service. But it’s disrespectful.
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May 2023 by Mark Rasmussen
Very quickly got my international drivers permit.
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May 2023 by Lori K.
You only have 3 days to get your money back if you change your mind and decide you don't want their service. They only reimburse a small percentage of what it costs to get a locksmith to get your keys replaced or get the keys out of the vehicle if you lock them in it. The worst part for me is that they auto renew, and it a real pain to talk to someone to get them to cancel the auto renew. It took three tries before it was finally off my account, and I'm not sure I totally trust them that it is!
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April 2023 by Diane Wolverton
Was able to get my International driving permit in a relatively short period of time!
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April 2023 by Rick K.
My wife has been walking to work because her car was damaged by a AAA Colorado technician's improper battery installation. The dealer -- Mile High Honda -- has quoted nearly $1,000 for the repair.We submitted a claim to AAA. A week passed. We call and call but keep getting passed around. No one wants to talk about the issue.We finally receive a passive-aggressive voicemail from a AAA Colorado rep saying that, after a week of waiting, the investigation into her claim hasn't begun. There was also a vaguely threatening language that she needs to respond in a timely manner or ... tough luck. "We need you to fill out some forms before we can begin the investigation." When were they going to tell us? I'm guessing they were stalling ... hoping we'd just go away. We submitted the paperwork.Then, a total of two weeks had passed. We call again to see what is going on. We are told "they" will speak with Pacesetter Roadside Assistance, the company who installed the battery. What have they been doing in the mean time?We finally get an answer ... the folks at Pacesetter say that they installed the battery correctly so ... they will not be helping us with the damage. That's it? "We didn't do it." To our knowledge, no one from AAA Colorado spoke with the service department at Mile High Honda to get their side of the story.There was a time when AAA was a trusted, comforting travel partner. No more. AAA Colorado let us down. After decades of membership fees paid, and recommending AAA unreservedly ... we've been left with no choice but to drop them. We will continue to steer people away ... from what has become a scam.
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March 2023 by Autumn Gullatt
Great customer service. Super easy
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February 2023 by Jim A
Using the AAA website during my roadside incident was easy.
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October 2022 by Keith W
Quick and easy. Got an international driving permit in less than 20 minutes!
