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March 2025 by keke thompson
This Was by Far The Best AT&T store I’ve ever Visited Karen And Koda Are The Best Employees To work with . Thanks Again For Such A Wonderful Experience!
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March 2025 by RiAnna May
The manager that was working this past Saturday was top notch! Super efficient and we were in and out with a new phone in about 5 minutes.
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February 2025 by Karla Victoria
Yoselin was great, knowledgeable and patient. 10/10 service!!
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February 2025 by Bynum McGuffee
Yoselin was very friendly, extremely knowledgeable, and one of the most polite people I've ever had the pleasure to work with
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February 2025 by kathy sullivan
It's not the quality of the consultant, but theee are many questions that have no explanation, which is AT&T's fault...I still don't understand why service is much higher than other companies, nor do I understand really what exactly covers..I realize it's a newer and younger generation problem is all of us.All of us old people haven't died yet...seems very l8mited in transparancy!
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February 2025 by Glenda Bemis
Had a very old phone and decided for upgrade. Karen came to us immediately , showed all options (I.e. trade in’s & price of new phones. After we made decision she sat with us & transferred data from old to new phone. The charger connection is only thing that wasn’t discussed. Seems a very minor thing and did not change our opinion of excellent customer service.
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February 2025 by Maria Eduarda Vieira Silva
Jaxson was extremely kind and professional! Helped me solve my problem and gave clear directions on how to proceed if I wanted to upgrade my plan. I'll come back to talk to him soon
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February 2025 by Regina Terry
Had to come back to AT&T store again. This time had the great luck to get Army’s help and she is a rock star and after literally 4 Hours she got my problem solved and account credited to my satisfaction and pure joy! Thank you Army! You deserve a big fat raise!!
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February 2025 by Angel Mariah
Great experience adding a new line to our plan with Kota and G. Thank you for answering all of our questions. Clean store and not a long wait to get assisted on Saturday afternoon.
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January 2025 by C Reed
What started off badly setting up my new acct was competently fixed by this store. Thank you, Jackson and Gisela.
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December 2024 by Chad Huzl
AT&T tried to charge me on a closed account. They closed 2 numbers and put one on suspension without my permission. Account was closed 7/23/24. Received bill with threat of collections 11/6/24. Went into store and called AT&T loyalty. Manager left while on phone. Loyalty said store has to reset pin. Store says they have too. Store then told me to call manager at loyalty. Waited another hour next day. Manager was rude and told me to deal with it at the store. Called the store back again to say I would be there at 6. Manager was rude and stated he would leave at 6:30 whether situation was resolved or not. AT&T is a scam and I would stay far away from this company. I will be looking into legal action!
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December 2024 by Darrin Proudfoot
G was a phenomenal sales person yesterday and made the process of transitioning phones and purchasing a new tablet easy and fun. It is by far the best experience I've ever had inside an at&t store and I likely will come back to purchase the promotional watch as well.
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December 2024 by Bev Biela
Matthew was so helpful. I destroyed my previous phone in the washing machine and it was no simple task retrieving anything because my phone was not backed up. He was patient even though we kept him past his time for the day.
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November 2024 by Evelyn Jackson
Jaxson is amazing! I have a large account and I knew I was going to be in store fore several hours. I was jaded when I walked in as I had been to 6 other locations with terrible customer service. Jaxson turned that all around. He is a person of service and would rather help someone regardless of how long it will take, then just send you off to find other help. He was fun, helpful, communicative and professional. I appreciate every minute of his help, (and there were many). Thank you Jaxson for being an example of how to treat a customer! I also would like to thank the manager Stephen also for making our experience a great one!
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November 2024 by Lisa MM
The sales lady literally could not have cared any less if I was there to purchase or not. She was totally disinterested in helping me. She kept saying well you can buy it if we have it. I was like then check! I was so please to be buying my husband a gift I just ignored the service. I am thrilled with his gift which is the only reason you got two stars.
