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April 2024 by Kyle Stillion
Put in an online order and when I showed up turns out this place had closed an hour early. Didn’t get anything I paid for and have not been able to get a refund yet. BEWARE OF ONLINE ORDERING.
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January 2024 by preston hunter
This location KEEPS closing early for NO REASON. Last time I came here a couple of weeks ago, as soon as we left they locked up and left with their friends who were sitting in the parking lot at 8.Pull up today at 9 and it’s closed AGAIN! You guys need to fire the high schoolers that work there and get better employees if they can’t do a basic job as simple as staying open until close.Back when I worked retail, it was normal for us to stay open an hour after closing. But I guess nobody cares about good business anymore.I used to come here multiple times a week, needless to say I’m not coming back if they can’t keep their employees from leaving early.
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January 2024 by Debora Simmons
I know they are open until 10pm everyday and I called to make sure they would be open and I arrived at 8:55pm and the doors were locked. There was a gentleman mopping and he refused to serve us. There were 7 of us and were excited to be coming for ice cream. I was very polite and even offered to tip him for the inconvenience of honoring the hours posted on the door.he refused us. I was so irritated. The door has a sign that says open daily until 10pm. Needless to say,,I won't be returning to that location agsin.
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December 2023 by felix ortegA
I love going there with my family they have good selection on ice cream my favorite is the pistachio ice
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November 2023 by Ronaldo S.
This store is ran and supervised by complete idiots. Can't break 20s can't figure out a card reader. They continue to run out of flavors cones and toppings. They talk badly about customers when they don't leave a tip in front of current customers into trying to bully them to leave a tip.
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September 2023 by Brianna C.
We had such a great little mom dad and daughter ice cream date. She got the unicorn and loved it and we got the mint chip with marshmallow topping. The people making the ice cream were so sweet. We will definitely be back!
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September 2023 by Deann reiber
The service was alright. However, this evening they were out of everything. I ordered three brownie sundaes. Prior to ordering them I asked if they had them. The young lady said yes. However no vanilla or chocolate ice cream. No hot syrup. No nuts. The young ladies were friendly but when I asked they should've let me know they everything to make them was out of stock.
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June 2023 by Michele Brewer
We went in Tonight and they only had 6 flavors 30 minutes before closing and I asked for a flavor then the young girl told me yea we have it but I'm not getting it for you. Out of those 6 flavors 4 of them didn't even have enough for one scoop unless u wanted what was freezer burnt stuck to the sides and it didn't even cover the bottom of the container. The young girl told us that the manager had told her to do it and it needed cleaned and she did not know when the manager would be back to clean it. Sounds to me like poor management skills. Our only choices were the sugar free and dairy free ice cream and like the and the other couple that had enough to make a scoop.
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June 2023 by Lily Fairchild
I ordered an icecream cake for my sister's 22nd birthday and it was gorgeous! Melissa was a pleasure to work with as she was able to accommodate my custom requests for said cake. I will be ordering more cakes from this store in the future!
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June 2023 by Shawn Sheppard
This was the best experience I have ever had at an ice cream shop. Great customer service, and great ice cream.!!!!!!!!
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May 2023 by will Briscoe
Closes at random times no accurate open and close time. Just when ever they feel like it I guess ?
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April 2023 by Mike Burke
This place is as nasty as it gets. No customer service and their ice cream bins were nasty. Full of ice and ice cream all over. Ice cream buckets were empty. No ice cream. What a drag we used to really love this place. It's went downhill in a matter of 6 months. I think I'll be returning my business there anytime soon!
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April 2023 by Ivan M
Well here we go. So Sunday night, my wife and I went to this location around 9:12. Seeing that the hours stated it was open until 10:00. To our surprise, the place was closed.I called the store. It rang for roughly two full minutes until finally someone answered. I asked that person why they were closed if the hours are until 10. I almost couldn’t believe the response.This adolescent Covid hire actually told me it’s because he has school in the morning. And when i laughed and asked him what that had to do with anything he responded “nothin i can do about it”I have tried calling the store multiple times and no one answers. Never giving this chain my money again and neither should you.
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April 2023 by Heather
My husband and I came in Friday March 31, and the two young gentleman working had amazing customer service. I should’ve taken their names down but it was getting pretty busy. Just wanted to say great kids working on Friday and definitely love the ice cream!
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January 2023 by m. salinas
Love place and their products. But costumer service lacks they close the store early when the store hours say 11am to 10pm. It’s 8:40pm and the guy just locked in front of us.Other times they won’t do shakes or iced coffee because it’s closer to closing time.Sad to see good business close or not get the customer in the door because of a bad experiences.
