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September 2021 by Scott B.
The tellers at this Bank are very rude and condescending. I have nearly $70,000 on deposit with them and I will be removing it from the bank very soon. They mishandled a transaction for me and when I came back in to ask them to rectify the issue they basically told me I'm out of luck and have a nice day. Very poor customer service.
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September 2019 by Shawntell S.
Alan at this branch is amazing. He's the reason we stay with BBVA Compass. Any issues we have ever had we always go see Alan. He resolves any and everything quickly. He has the best customer service skills. He's there for you as a customer. He's AMAZING!
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March 2017 by Annyin L.
Worst Bank ever! Can never get through on phone . Will Never help even when they have made an error. Will not tell you their rules beforehand - then they throw untrue fees at you.
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January 2017 by Mike S.
Don't bother. Worst hours and location availability. Closed by 5pm, not open Saturdays. Definitely not a bank for people who work jobs. Running from out office to the bank today before closing and pulled in the lot at 4:59 to find the doors locked and the employees streaming out the door. Truly wish another bank carried our mortgage.
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August 2016 by Naomi G.
Alan, the manager of this Branch, and Erin, a CSR, are top notch. I've banked with BBVA Compass for about one year and this is by far my favorite branch. They are kind and friendly, and will go out of their way to make things right.