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February 2024 by Jose Noel Sorto
Very good service and customer service thanks Chase
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June 2023 by Nancy Montalvo
Very rude and unprofessional tellers, they always blame me about the deposit not going through. They have told me that the deposit would be faster if I would put the money orders the right way. Like if that’s not part of the position they’re in. You are the teller. I’m just the middle man here. Delivering a deposit.
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May 2023 by Emily Scott
I called this bank to ensure that they would have a notary in and they assured me they would and that they had over 4 notaries on staff. I even asked when I should come in and the woman said I could come in whenever. I arrived and waited for 20 minutes to be told the notary would not be available and that they could not help me even though it was time sensitive. This is why I called beforehand because I knew something like this would happen. Very disappointed and going to take my accounts elsewhere.
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May 2023 by Jamie Morelli
Really won't cash a $150 check with the Colorado digital ID! Joke!!! Thank God I do not bank here!!
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April 2023 by Chef Mark Kalix
Worst location ever. The one ATM never works (the second was removed). No public bathrooms, dangerous location. Please close this office and do better.
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April 2023 by Alondria Hidalgo
They are robbing our money and don’t want to give us are pay check I deposited and canceled my account without any notice and are denying everything even though we already did everything they ask!! *DONT COME TO THIS BANK*
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March 2023 by jordan elias
Customer service was nice and helpful, and the place is usually empty, so you won't spend a lot of time in line here.
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February 2023 by Gem Gym
That White security guy is rude when I asked him for direction he got mad at me that its not his job to help the coustomer. It was an awful experience.
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January 2023 by Alexcia Trujillo
very rude, horrible consumer servicenever will come to this location again.
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October 2022 by Rosaly Martinez
They lie at this location, they tell you that all customers service have appointments and can’t attend you when they don’t have anyone at their desk. I had to make an appointment 2 weeks out just to go to my deposit box. I can’t even access my items when I need to, it’s Incredible that you have to beg just for someone to help you. All I needed was 5 minutes of their time. A lady called May Lin Campusano pretty much told me that she will take me to my deposit box for 5 minutes just so I can stop complaining, who says that to their customers! That was very disrespectful! I have never been treated like that. This location needs better management and professionals that can assist to their clients in a better manner. Never had any other issue with other Chase locations and if this is the treatment in my local Chase, I will definitely take my business accounts to another bank!
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July 2022 by FXiao L.
Stacy is wonderful, professional, and patient. She went above and beyond in helping me complete a form from TreasuryDirect. I really appreciate her help!
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January 2022 by Ryan M
Can you please fire whoever the manager is that runs this location. How in Gods name do you never have a working ATM. Only location I have ever been to that the ATM is never working. You’re a bank do your job
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January 2022 by Jonnica Alabart
I had a really terrible experience trying to open an account at another branch, but then when I came into this branch, everyone was so lovely. Anjelica took the time to listen to all the trouble I’d had and was very empathetic. Chatting with her was the most fun I’ve ever had opening a bank account. And then the branch manager came over to say hello and apologize for my previous experience and then he called me later in the day to follow up! I really appreciate their attention and kindness.
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January 2022 by Daniela Salas
Don’t even bother with this bank. Their drive up ATM is always broken. Such a waste of time.
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November 2021 by Ivan Smirnov
Very slow service. Only one teller window open out of 6, with 12 people in line.Even a single second teller would have helped the wait time.Chase, please invest in your customer facing headcount. This is embarrassing.
