DSW Designer Shoe Warehouse is a store where shoe lovers can find many brands and styles. Each store has over 25,000 pairs of shoes for men and women from brands like Nike and Cole Haan. They also have handbags, accessories, and kids' shoes. Customers like the selection of shoes and the great deals on the clearance rack. Some customers have had good experiences with the customer service, receiving great help and friendly service. However, others have had issues with the customer service, feeling like it has become too focused on loss prevention. Despite this, many customers keep coming back to DSW because they have what they are looking for, and they like the quality and prices of the shoes. DSW also has a free Rewards program that gives perks to its members.