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February 2024 by ryan scudder
Closed at 3pm on a Tuesday
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December 2023 by Joshua
I'm unsure how this location stays in business. My wife and daughter warned me, telling me the one time they used it, the employees were incredibly rude and unhelpful. Well, I found the same. They seem to care very little. No urgency. They messed up my print job...twice. The first time I took it in around 9:50am and the 1 employee told me her manager would be in within 10 minutes and I should wait. I told her I was there physically right now and would like help right now. Guess what? She was suddenly able to take the details and I could leave. No manager required. The customer service while doing so was terrible. There doesn't seem to be any effort at being even superficially polite. I then picked up the "correction" (they had missed including 10 pages in 7 copies), came home and read one copy and found all 7 now had a blank page and are missing critical info. Do they even check their work before finalizing the print job? I need the copies today and will simply insert the missing page - no need to deal with the attitude or poor service.
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December 2023 by Sydney Morrison
Ethan was very kind and knowledgeable when helping me with my order and resolved my issues quickly. Alternatively, the other employee that I spoke with was extremely rude, dismissive and combative. If it weren't for the kindness of Ethan, I would not be using FedEx Office again.
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December 2023 by David Fillner
They speak as little as possible. Not quite UNfriendly, but definitely not friendly. Don't expect a smile.
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October 2023 by Johnny Bluhm
Rae was the worst person to deal with. Incredibly rude and unprofessional. She was basically yelling at me when I was just asking for something to be shipped. She definitely calmed down and wasn’t as bad near the end of our interaction, but I don’t think I’ll ever come back here if she’s working at the store. Very un pleasant stressful experience just because of her.
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October 2023 by Shereen Arco
Neither their one drive or their drop box printing options worked, though both were advertised on their printers. Of course the attachment was too big to email. When I asked why one employee said “I don’t know I’ve never paid attention.” Don’t bother coming here unless you’ve got a flash drive from 1999.
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July 2023 by shannon
the second time i came here, the employees were quick to help and very friendly. the first time i came here, the person who helped me seemed like she didn’t want to be working there, there was no other way to describe how she treated me than a little mean. i was hoping she was just having a bad day but from the other reviews i think it’s the same person.
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May 2023 by Hillary L
I believe had the same experience as others with the same older female employee. If you need any kind of customer service, visit another location.
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March 2023 by Rodney P.
You are better off going anywhere else. Rude and argumentative staff. Some of the worst customer service I've ever seen.
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December 2022 by Dylan Bartusiak
If you ever show up and see an old lady with short grey hair request someone else help you out. Her name is Rae and I have had the misfortune to have to deal with her on multiple occasions and she is just awful. Very rude, makes mistakes on my shipments and then blames me for her mistakes, is short and snappy with me, and overall completely unpleasant. I would never use FedEx to ship my packages because of how much I hate dealing with her but unfortunately my business has an account set up and I am forced to use it.
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December 2022 by Rachel Zampino
Debra is amazing! I’ve been there a few times over the last week to do some last-minute stressful shipping & printing, and she was incredibly helpful, patient, and kind.
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November 2022 by Jordan Florentz
Who ever the elder lady is Rae I believe she seriously needs to understand it's her job whether that's printing labels or sending just envelopes the attitude his horrendous basically punching the keyboard huffing and puffing they gotta get up but not to mention the previous customer no issue smiles and giggles.. I didn't like the stereo type she gave me at all not one but I'm a customer as well not a piece of trash. I would give a 0 star rating if I could and I would fire her on spot with that attitude any owner would have without hesitation
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June 2022 by M.T. H.
The woman with the grey hair and glasses is incredibly rude. I'll go out of my way to go to a different location to avoid her attitude.
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April 2022 by kate brunkenhoefer
The older woman with the grey bob is SO rude. I wasn’t moving fast enough for her apparently to put items in my box so she rolled her eyes at me, with the full range of head motion. She was incredibly rude, impatient and unfriendly throughout the whole process which took less than 5 minutes of her day. I’ll be driving to another location to avoid the rude staff here.
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March 2022 by Nicole Werner
I had such a positive experience at this store. The staff is so knowledgeable and accommodating, and they talked through all the options to get my pricing just right. The store manager especially was so friendly. Thank y'all for helping me print signage for my wedding!
