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January 2024 by Jorge Leal
Great selection of all my favorites, I'm s NIKE guy , they don't disappoint!
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September 2023 by Natalie Fisher
The store was packed. There were 3 young ladies working their hearts out fast n friendly!
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Great place to shop. Great customer service.
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September 2022 by Christina Fitzpatrick
Friday night we arrived at 8:24, store was closed. The website says they are open until 9pm. @finishline lost out on two sales. There was another lady there with her daughter that was bummed the store was closed too. We went over to Off Broadway and bought 2 pairs of shoes.
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June 2022 by George Dub
Geoff was extremely helpful, the shoe I wanted wasn't in stock but he helped me order it online and it's already on the way. Great customer service, I'm happy with my visit to the store despite not having my size in stock.
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June 2022 by KARINA ALVAREZ
VERY POOR CUSTOMER SERVICE. MY DAUGHTER PICKED OUT A SHOE THAT HAD A PRICE ON IT, AND WHEN I WENT TO PAY FOR IT, IT RANG UP $35 MORE THAN THE TAGGED PRICE. THE EMPLOYEE THERE REFUSED TO GET A MANAGER. HE STATED HE WAS THE HIGHEST PERSON THERE. THERE IS NO WAY THAT SOMEONE THAT D*** AND INCOMPETENT CAN BE A MANAGER. I HAVE FILED A COMPLAINT WITH FINISH LINE(TWICE BECAUSE THEY HAD NO RECORD OF MY FIRST COMPLAINT), AS WELL AS THE BETTER BUSINESS BUREAU. EMPLOYEES SHOULD BE DOING A BETTER JOB AND MAKING SURE THE CORRECT PRICES ARE ON THE SHOES SO PEOPLE KNOW WHAT IS AFFORDABLE WHEN SHOPPING. ZERO STARS FOR THIS STORE!!!
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May 2022 by Jeremy Martin
My son has sensory issues and hates shoes. His feet are huge and we have a difficult time finding him shoes let alone getting him to wear them. The gentleman who held us had good banter with my son took his time and we ended up with his first pair of Jordan's thank you guys we will be back for shure. This place stills know what customer service is all about.
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May 2022 by A P.
Clean store, great choices! Always have what I need! They have a variety of shoe styles
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February 2022 by Eric O
Always greeted as soon as I walk in, very helpful and attentive staff I have never had to stand around waiting for assistance at this store. Good selection for a smaller store love being able to get Retro Jordans from them! Only down side about this store is that they don’t release Yeezys it’s Inconvenient having to drive across town to other Finishlines to get Yeezys.
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February 2022 by Tiera Morgan
All of the staff were super nice and welcoming when I walked in the store. I appreciated the time they took to answer all the questions I had about the new releases.
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January 2022 by Alec Condello
I don't usually do these but wow, terrible service!
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January 2022 by Jose Guzman
People there were so rude and the worker had an attitude just because I simply asked for a shoe size twice waist of time disappointed
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January 2022 by ashley Bustamante
I’m very disappointed by the service I just received the lady who answered the phone was very RUDE AND SHORT I was asking about a shoe to see if they had them in stock and she seemed like she didn’t want to help me .. she basically told me to go back to where I for the original ones from before even asking me what I am looking for I am very disappointed in this store . This was my store of choice and they have went down hill the staff is very rude and doesn’t seem helpful when asked a question it’s always I don’t know and they refuse to look at other stores . I’m just disgusting by the service I received today and probably will NEVER go back to this location
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June 2021 by Nick
Went in to buy a pair of basketball shoes and was completely ignored by the staff. I was the only person in the store looking at shoes and they stayed behind the counter instead of helping me.
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May 2021 by Eddy Martinez
Friendly great team members to assist with questions or concerns. I have been shopping at the orchard finishline for over 3 years and have no negative feed back. Today I was helped by team member Bruno, very great customer service and patience.
