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October 2021 by Zuli Jarrett
I had an account with First Citizens Bank in Charlotte, NC a few years ago and loved everything about it, but moved to TX where they didn’t offer service in our area. When I moved here I decided to open an account at this location. When I went to this location (Broomfield/Westminster off 120th) with my husband, there was one teller up front and three employees at desks. The teller was having a difficult time with the costumer ahead of us. The other employees never helped her or us, said hello, or acknowledged that we were there at all. We left 20 minutes later. What a terrible way to conduct service with a potential account holder.
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August 2021 by Mark Scott
I am very thankful of the hard work the people working at First Citizens . we secured an SBA Loan thru them and the guidance thru the process was excellent.. Good People....
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November 2020 by Jason Robillard
This Bank is horrific unless you're alright with it taking 5 weeks to get an account approved and another week to get funds released and two weeks to get debit cards in the mail. If professional business banking is what you're looking for then run from this bank. Its clear their first priority is not making sure customers get what they need in a timely manner.
