-
January 2024 by Bernedette Rocha
I've been taking my babies here for years! The staff is amazing!
-
December 2023 by Kellen Shibao
Friendly and knowledgeable vet. You can tell everyone really loves animals, they really do a great job.
-
October 2023 by Jon Frederick
They keep one of the employees' pet dog on a bed behind the counter within view of the door, which immediately starts barking at your cat when you walk in the door. I know vets can't control people's dogs in the waiting room, but this was something else. It also started barking at my cat when I came to check out. I said "that's not cool" and the office manager started shouting at me, saying I was "rude" the receptionist when I walked in. What did I do? I reacted to the dog barking by saying "hey!" and walked over to a bench. The receptionist asked for the "patient name?" and I said "just a minute" because my cat had thrown up and I needed to replace the padding in her carrier. That's right, I was "rude" because I did not immediately respond. Even if a customer is wrong, this was way out of line. You ask the customer what they think the problem is, validate their feelings, and then explain why they're wrong if necessary. Totally unprofessional.
-
August 2023 by Cr8Bliss
I thought this was a Vet clinic, BUT they saved ME FROM A ?!My Pockit? is eating & feeling so much better. Thank you to The Best Vet team in the world
-
June 2023 by Milo
The staff is awesome... the owner is way cool and the service has kept my dog healthy. Thank you!
-
May 2023 by Delores Strayer
DO NOT GO TO Paws and Claws. It is the worst Veterinarians office I have been to. Here are the reasons why.My dog ended up in the emergency hospital due to a large lump on this jaw. The Emergency Vet diagnosed him with an abscessed tooth. Took my dog in to this place for a follow up on his abscess and I believe the Vets name is June. Well she tells me it's a tumor and he will have to have part of his lower jaw removed and to get him to a specialist asap. I was sick for a week thinking the other Vet had misdiagnosed him. Finally got him in to a specialist and after $1,400 I find out it's an abscessed tooth, just as the competent vet had stated. I can see by the reviews these people have a pattern for misdiagnosed medical issues.The next visit I took him in for a nail trim and was quoted $20 to $25 if he needs to be held down. They charged me $35.00 and he didn't fight. Kerry the office manager will not refund me my $15.00 as she says it's the vet tech fee. Well what the hell was the $20 for? To rent your clippers for 5 minutes? Kerry is the one who overcharged me so watch out for that one. I only pay $20.00 at my new vets, Mandalay Animal Hospital. No tech fee. I highly recommend them.Kerry and June are incompetent and unethical. I wonder what else they overcharged me for.
-
May 2023 by April Johannesen
We're loving our new veterinarian! Great, friendly staff and fabulous vet!
-
April 2023 by Raquel
Paws and Claws takes the best care of my fur baby! Lovely, caring, and knowledgeable staff!They all truly care about the well being of your pets as if they were their own. Thank you for all you do Paws and Claws!
-
March 2023 by Adric Davis
Absolute worst place in the world. can’t keep records of medications. If the DEA walked in tomorrow they would be done for. Haha. They Will just steal your money and not help your animal can’t do anything real to help your sick dog only general practice will just take your money and send to specialists. do not go here if you care about your animal.
-
February 2023 by Ryan Williams
I have been a customer for many years and through changes of ownership. The customer service and professionalism has greatly decreased. From the Veterinarian leaving a voicemail that my dog has leukemia based upon a blood test, to vet techs you can hear through the wall taking bad about customers. They were previously much better and many better options in the area.
-
February 2023 by Sarah Rowe
I love this clinic. I have been bringing my pups here for years! They are very knowledgeable, and they never have us do any unnecessary testing, which can be costly. I am so grateful to have this amazing vet clinic to bring my pup.
-
January 2023 by Jonean Tong
Took my cat Cali for bladder sugery to remove bladder stones. Eveyone is so nice. Dr. Campbell took time to help me undetstand every thing. I knew my cat was in good hands. Thank you to the entire staff. Kaleigh vet tech, Carrie, Dr. cambell, girl with the dog,sorry did not get her name, and Joe too. He was awesome.Thank you
-
January 2023 by Helina
I stopped taking my cat here after i noticed they would wave off any concerns i had for her. I took her to laurel veterinarian and was actually listened to me there. Just recently my grandmas dog was extremely ill (practically dying) and instead of putting him down like my grandma had asked they gave us medicine and false hope our dog would get better. Now we are over $1700 in debt because of this vet and still ended up with a dead dog on Christmas eve.This vet office only cares about taking the money from your pockets they dont care about animals suffering. Our dog suffered because of you people he could have died peacefully if you would have put him down when asked!!
-
November 2022 by Hannah Ressler
Our dog broke his canine tooth and we were advised by another vet that it needed to extracted. We took him to paws and claws for a second opinion and it was confirmed that the tooth needed to be extracted.Money is tight, but since we were advised to take care of this soon we booked an appointment.At pickup, after being charged over $700, my wife was told that the tooth was not extracted and that they just did a cleaning.Dr. Campbell performed the cleaning and said that she did not agree with the other vet that works at paws and claws and would not remove the broken tooth. She did not seem sympathetic at all that we had just spent $700.We will not be back and I advise anyone going to paws and claws to get an opinion from EVERY vet that works there.
-
November 2022 by Alaina Reef
Wow, super satisfied and relived to have found this vet for my kitty! I’ve been very dissatisfied with Bradburn Banfield for the last few years and wish I would have found Paws and Claws sooner. There’s great energy here with the staff which was the first thing I noticed. A lot of genuine friendliness and care for each other as well as the myself and the animals. I’m very grateful to have found a new place to take my cat and be able to recommend to others. There are a lot of veterinary clinics being driven completely by profits over the actual animals. I think that’s more thanks to the greed of giant corporations vrs the people working in the clinics, which is unfortunate. This clinic is independently owned with experienced vets and has a family feel to it, always a better way to go! Thank you Aria and Dr.Campbell!
