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March 2024 by Max Carlson
Cole went above and beyond to help me with a 7 iron service. Appreciate friendly folks like this that are able to make it a great customer experience!
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March 2024 by cory snyder
Dropped off a driver simply to get the adaptor rotated so I wouldn’t see the logo. The employee took off the club head with a wrench, rotated the shaft and handed it back to me. Problem is the adaptor was now not on my setting. Acted like I was the crazy one. I then had to explain how the system worked and that this was not what I wanted done.A week later when I received the club back, the work was done properly but the grip was so badly damaged that I’m going to have to replace it.Also dropped off a putter to have a double bend shaft installed. Same employee told me repeatedly that they did not have that shaft despite me literally holding it on my hand. A week later I received the putter back with dried epoxy all over the shaft and a fresh knick on the face of the putter.Shame on me for not inspecting the work before walking out of the store.
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December 2023 by Steve Ingersoll
Recently I ordered a hybrid from Golf galaxy with a custom shaft. During the ordering process, a few fields defaulted preferences for you. I must have missed one of them because I received the wrong flex. Online customer service stopped me in my tracks and told me no returns on customer orders.I stopped in to my Westminster Colorado Golf Galaxy anyway, and I was met with a completely different approach. Asst Mgr Mike and especially GM Brian could not have been more friendly and helpful. They quickly special ordered me the hybrid I wanted and took the one I received (unit) into their inventory. I even forgot the grip it came with at home. They trusted me to bring it back later, which I did. I couldn’t be more impressed with this store’s attention and focus on building relationships with their Pcustomers. Thanks Westminster Golf Galaxy!
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December 2023 by Jen Vasquez
Absolutely love this store and this team! My husband and I drive an hour for lessons with Craig along with custom club fitting with James and Debbie. We have seen significant improvement to our game and have had an incredible experience! No hard sell and very knowledgeable. I would recommend for any type golfer!
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October 2023 by Kevin Fox
Golf Galaxy as pretty much anything you could want! They offer frequent discounts on services which is nice and their Trackman Bays offer a sophisticated virtual golfing experience. Staff is awesome. They even helped me take a snap of the last shot of the day before closing up! Thanks Golf Galaxy!
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October 2023 by Donaven Pierce
James was awesome! He was extremely professional and helped me find the best putter and gave me some awesome direction on my irons.Loved this store already. But the fitting experience by James was beyond my expectations!Edit: Went back today to find irons and worked with James again, can't say enough about his professionalism and knowledge.Also had the chance to speak to Andrew as well. Who was also super professional and helpful!
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September 2023 by Mikey Murphy
Best customer service you will ever get when it comes to golf needs. Kerry is awesome, I asked him to build me a new driver, explained to him that I used to have the Stealth Plus from 2022 and I miss the way it felt, and he got me instantly into a Ping G425 which feels exactly like my Stealth Plus did when I had it.At the front end, Stella is amazing at the register. She took the time to answer the questions I had with my purchase, and we had a really good conversation. If you are her boss and you read this, get her that club whenever you get the chance to, she deserves it!
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September 2023 by Jacob Kimmen
James was an excellent help to acquiring the proper clubs fitted just for me. He was very thorough and considerate. This man displayed professionalism and positive leadership qualities from start to finish. Being a business owner, I look for little things like these and he possesses great qualities. Man knows his stuff, give him a raise!!
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August 2023 by Kelli McClain
My son was just recently bitten by the golf bug and we went in to look around. Kerry was super helpful, made us feel welcome and like part of the golf community. We will be back!
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August 2023 by Tylor Roche
Had a great experience at this location all due to Debbie R. Who was incredibly knowledgeable, kind, and forthcoming. There's a reason she's been doing this for more than a decade, if you want to have a great experience AND get what you need to improve your game, ask for Debbie!!!
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May 2023 by Perry Clarke
Mike runs a great store. James, the head pro fitter, was incredible and did a fantastic job fitting me for irons. I would hands down recommend coming in to see James if you want to get fitted properly. He was extremely knowledgeable and personable. Not pushy or hot headed like some pros. 10/10
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May 2023 by Brian Smith
Was planning on buying a set of irons here today, but couldn't get anyone to help me even though it was pretty slow. When I asked someone for help he just scowled at me and told me it would be 5-10 minutes and angrily commented that "someone didn't show up today". I had hit a variety of irons there twice before and the staff was the bare minimum of helpful. It's one thing to give you some room to breathe while you hit a few, but it's crickets in there. Ended up calling another shop close by to see if they had what I wanted after 15 minutes of walking around and got much better service and a higher level of professionalism there. Guess they didn't want my money today! Won't bother shopping here again.
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May 2023 by S P
I was fitted for a new set of irons and had the pleasure of having Debbie as my fitter. Debbie was super knowledgeable, patient, and all around amazing. I really appreciated her taking the time to explain things in detail and trying out a variety of irons to find one that fit me perfect. I will be back to this location just because of how great she was.
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April 2023 by Todd L.
I recently had the pleasure of visiting Golf Galaxy in Westminster, Colorado and I must say, I was thoroughly impressed with the exceptional customer service provided by their knowledgeable staff.The staff at Golf Galaxy are not only knowledgeable about golf equipment and accessories, but they are also passionate about the sport. They took the time to understand my specific needs and skill level, and provided me with expert advice on the best equipment to improve my game.
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March 2023 by Darren Freyer
Exemplary customer service! This supplants PGA Tour Superstore for all of my golf needs - will only go here now.
