I've been coming to this Guitar Center for years. Sabato and Chris have always been super helpful, kind, and professional. Unfortunately, I think a lot of negative reviews are from unreasonable customers with one-sided stories. Thanks, GC! I love my gear and the services provided.
January 2024
Needed a fresh setup on my electric guitar. Dropped it off at 5pm and paid for the expedited setup, which allows for 24 hours to complete. T.C. stayed an extra 1.5 hours after his shift to finish my setup - provided a very nice phone call to notify me. Pretty awesome service and great humanity.
January 2024
Sean provided the best customer service experience I’ve ever received! We’d missed the tech for the second time this week and we have a long drive. He offered to help restring our guitar so that we didn’t have to make another trip. He also provided a bunch of great advice… Thank you so much Sean!