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March 2024 by Iesha Rouse
The people who run this store are incredibly rude. I've sent repairs from this store, and it takes a month to get anything back only for it to come back wrong. I've picked up pieces purchased online, and they wouldn't give it to me because they didn't believe I purchased it. Despite the piece being in my name. One of the associates tried to make me pay for something that was covered on my service plan! If you're not spending thousands of dollars, expect to be treated like a bum.(They bribe you with discounts for good reviews)
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March 2024 by Amy Beckley
Great service *chef's kiss*☺️
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February 2024 by Lorinda Bodman
Donna Bell-west was my associate. She was great! Very thorough and knowledgeable.
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February 2024 by Sharisse Barnes
Very helpful …. Thank you!
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January 2024 by Davion Gonzalez
Awesome definitely will be back..!!!
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December 2023 by FANNY LU
Donna was great. Didn’t leave me to wander around. Helped me with the purchase of my gifts. Polite, friendly, fast service. Thanks you!!
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December 2023 by Dustin Theisen
Donna was a great rep. She helped with the perfect chain to hold my brothers ashes.
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December 2023 by judy stuchlik
The person that helped us was awesome very informative and friendly sorry I can’t remember her name.
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December 2023 by B “B100” Lu
I had the best experience with Ashley. She was amazing, so kind, knowledgeable and very patient with my mind changes. Thank you Ashley!
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December 2023 by J.R. Rashleigh
This is the only place I will come in the area that I live in. Judy young is the most amazing associate I have worked with, and I highly recommend the store to anyone that wants a personal experience that exceeds expectations.
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December 2023 by felix ortegA
Thank you for helping my friend find a wedding ring make sure the diamond is good quality
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July 2023 by Gomanah Affouri
Upgraded my diamond ring at Kay’s had. Everyone here is very informative. Nessie helped me with my ring that needed to be sized. Love this place will go back for any of my jewelry needs
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July 2023 by Russ Burnham
Great service, i needed a couple of links added to a watch I bought elsewhere, they were only too happy to do it for me, even though it is fiddly strap design and didn't charge me anything.
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July 2023 by William Pope
Awesome experience with Liz and Zach. Went above and beyond with their customer service!
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June 2023 by Caiti K
We went in looking at engagement rings and Judy helped us out. She was very kind and knowledgeable! She and Lily took 3 hours helping search through books and the website to find the perfect ring setting. They were both so kind and excited for us and made sure we didn't settle because they knew we'd have this one for years to come! I would recommend this location and will be returning for the wedding bands!