-
November 2023 by L Eric Smith
I am pleased to bring my business trucks and personal autos to the care of Lake Arbor Automotive & Truck. The friendly staff, expert mechanics, and fair, reasonable pricing keeps me happily coming back. Their motto: "Do the right thing". is honored and practiced at Lake Arbor.Services: Transmission
-
November 2023 by D. S.
I'm so grateful I found this place! After having a horrible experience with a previous mechanic I thought I could trust, Lake Arbor Auto proved there is still honest and knowledgeable mechanics. So friendly as well, they looked over my car and checked to see if certain issues were going on that the previous place tried to charge over 2k for. LAA gave me a honest answer, which proved the previous place was not correct in diagnosis . This was a huge relief and gave me peace of mind. Unfortunately they couldn't help me with my transmission issue, but referred me to what looks like another great place to diagnose that issue further. Charged a very reasonable price for a diagnosis, they have a returning customer for sure!!
-
November 2023 by Jim Baird
Lake Arbor has done our annual diesel emissions test for over a dozen years. Always easy to deal with and nice waiting area. No appointment necessary and really fast service. The best place for your diesel car.
-
November 2023 by Angela Avilez
The work that was done was done well, but the communication was poor. I took my truck in for an unknown vibration and an engine oil leak. Long story short, when it was returned to me (3 1/2 weeks later) it had gained another issue – which I presume was caused by them because I didn’t have that issue when I brought it in. On top of that BOTH of the original issues were still occurring and I was $4400 deep in repairs. I don’t deny that the work they did needed to be done, but that’s not the reason I brought it in in the first place. It was a frustrating and an expensive experience to say the least. My wallet will not handle another visit to this shop.Service: Transmission
-
November 2023 by Lisa Krol
Barely made it to Lake Arbor with a mechanical breakdown. Talked to Gary who was very upfront about timing of when they could look at my vehicle. Heard back from Gary exactly when he said he would. And no one likes to give bad news, but he told me my transmission went out. He went above and beyond, calling around to get quotes from places they recommend since they don't do transmissions. Very helpful when I needed to get it towed to a different place. Emma was always pleasant to talk to on the phone. Great group of people over at Lake Arbor. Highly recommend.
-
November 2023 by Joseph Brooks
Solved the problem with my Toyota Corolla and had me back on the road in just a few hours. Everyone was very friendly and professional. I was able to drop off my car with an actual person even before opening.Price was very reasonable.
-
October 2023 by Kaitlynn
I’ve been coming here for a few years to get my car serviced. I appreciate that they take the time to talk about anything that comes up and explain it in ways that I can understand. Definitely recommend!
-
September 2023 by Nicki Davis
I could not be happier with the personal service I reviewed. They were up front and honest and the communication. Was above and beyond what is typically seen these days. I will never take my vehicles anywhere else.Service: Exhaust
-
September 2023 by Paul Bishop
These people are so honest it's shocking. I ran over road debris and was afraid I damaged something. They checked and found nothing wrong. They wouldn't charge me for their time despite all the checks they did. Yeah, I feel bad about the effort they expended for apparently no gain. But all the same it's nice to know they won't find problems where none exist just to make a buck.
-
September 2023 by AC Stutson
Took my Sprinter in for a diesel emissions. Fast and friendly. Love this shop and their commitment to the community they serve!
-
August 2023 by Michaela P.
Easy appointment process and great service. I told them exactly what I needed over the phone and they order the parts to ensure same day service when I brought in my car. I was quoted much higher prices and was told the repairs I needed would take multiple days at other shops in the area. Lake Arbor didn't push me to do any additional services, and got me in and out for the best price around. I had my rear shocks replaced and a headlight rewired. Will definitely be recommending Lake Arbor to friends and family!
-
August 2023 by Stephen Cluff
They did great work on my Honda Odyssey, replacing the timing belt and front axle for several hundred dollars less than what other places were quoting me. They got me in pretty quickly, and they finished when they said they would. Friendly and helpful staff, too!
-
August 2023 by Terry O
Knowledgeable and friendly mechanics that are easy to talk to and did not upsell. They were able to diagnose and fix issues on my 2008 Civic which other mechanics in the past couldn't figure out. They got quality parts for the repair (denso). They got the car emissions tested as part of service.Overall very pleased with the service and work from this shop.
-
August 2023 by Steve Kinney
Lake Arbor is better than other automotive repair shops by a factor of five. They’re thoughtful, their prices are fair, they do good work, they’re nice, they explain things well and their location is easy to get to.Services: Air & cabin filter replacement
-
July 2023 by Bob Child
Patrick was very helpful in explaining what services my 2014 JeepGrand Cherokee needed, and why, and what the costs would be, which I approved. He is very good to deal with, as always.Services: Transmission
