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December 2023 by Allu
I had very good experience and Matt was very helpful in explaining patiently all my questions, I love LensCrafters at Macy’s.
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November 2023 by Darwin Centeno
Kyra did really really great with our visit, she was very patient and answered all of the questions we had. We truly recommend this location. The staff was awesome.
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November 2023 by Andrea Rau
Came in for a glasses repair and Kyra was so kind and fixed my glasses right away! I will definitely buy my next pair of glasses here!
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October 2023 by Rick Buckman
Lens Crafters at Macy's was awesome service. Matt took care my eye vision needs like a true professional. I highly recommend.
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September 2023 by Marisa Beaver
Ordered my son's glasses nearly a month ago. We called and called and when we finally got in touch with someone they said they had to send the glasses back. Went in today since no one wanted to answer the phone. Our home is nearly an hour away. The lady said we have his glasses here. They had the frames and the lenses were completely removed. I don't understand why NO ONE is notifying us. The lady said call the store Manager Matt Smith and gave us his card. It's the same number that rings to the store where NO ONE ANSWERS. We paid nearly a thousand dollars for these glasses and this place is a JOKE! I'm calling corporate in the morning.
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August 2023 by Sondra Boone
I had a last-minute emergency when my glasses broke at work. I arrived at the Macy's LensCrafters before they opened. I was greeted and immediately taken care of. I left within 30 minutes with my current pair repaired and a new pair on the way due to the amazing sale. Thank you!
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August 2023 by Meredith Banasiak
Both staff at Macy's Lenscrafters are super helpful! The manager, Matt Smith, has been incredibly wonderful helping with all my optical needs from progressives to contacts. I have insurance through a health system which doesn't cover Lenscrafters - but I am willing to pay full price out of pocket to use Lenscrafters over my insurance! You have me as a customer for life!
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June 2023 by Katreena Chavez
Matt helped me with my glasses, has excellent customer service I'm recommending all my friends and family to this store!
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June 2023 by Kelsey Poole
I'm disappointed. I was excited to come here because of the rave reviews. My husband and i drove out here today in hopes of getting glasses from the acclaimed great selection and amazing customer service, but both of these things we did not see. The salesman didn't even acknowledge us or get out of his chair, and the variety of glasses is just below average at best.
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April 2023 by Sally Hall
Fantastic! Great selection but I wasn’t rushed at all to make my choice. My salesperson, Matt, was knowledgeable, patient and professional. This was great and I can’t wait to pick up my beautiful new glasses!
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April 2023 by Marie Rocha
Matt was very helpful with fitting my husbands RayBans. Appreciate his help Ed’s & friendliness.
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March 2023 by Sami Wood
Matt was awesome! He Explained everything and was very quick with getting everything put in! Very kind and he even helped me pick out my glasses. I am very happy with the service here and will continue to get my glasses here from now on. Thanks again!
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March 2023 by Victoria Landerman
Matt was very attentive, knew what he was doing and gave me good advice on choosing a new pair of glasses
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March 2023 by julietta delgado
Matt was amazing, he actually was the only person who was willing to help with our glasses situation.
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February 2023 by valeria ramirez
Such great service very helpful and friendly staff my go to place for many glasses styles.
