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January 2024 by Mike Labuda
We had been shopping for a mattress and adjustable base for a little while. We had been struggling getting questions answered to make sure we purchase the right mattress and base. We went into Mattress Firm and had the pleasure to meet Christi. She was awesome! She answered all of our questions and helped us find the right mattress and base. She also matched prices so we could get the perfect price. I can’t say enough about Christi. She texted me back and forth regarding multiple questions I kept throwing at her. She was always so friendly, curious and so very helpful. I highly recommended shopping this store and asking for Christ.
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January 2024 by Michael H (Boulderman)
Christy and Brian were great in helping us to get the mattress that would work the best for us. We even had to return two mattresses that we thought would be good but turned out not to be the best choices. And both Christy and Brian went to work on the approvals in order to help us out. We would certainly recommend using the Orchard Mattress firm for your bedding needs.
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January 2024 by ROY CARVER
We had a wonderful lady help us, Christi. She was concerned about what kind of bed we wanted. Very, very informative about each bed we looked at. Very friendly, thoughtful. She is definitely an asset to the company.
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January 2024 by Becca Price
Christi was wonderful in helping my husband and I find a mattress we liked! She was very forthcoming, helped us to get a good deal on a mattress we were excited about and was very knowledgeable in what she shared!
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January 2024 by iota
My fiance and I went through a lot of stress trying to find a mattress due to me having a chronic pain issue. Brian helped us so much through explaining financing, delivery options, additional bases, and just how the whole... mattress thing works. It made everything so, so much easier and I know that I won't be in pain. I really appreciate it so much, and just being able to chat with Brian as well was extremely fun. It was a great first day of 2024.
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December 2023 by Meghan Sutherland
We had such a great experience at Mattress Firm! Rachel was amazing. Very attentive, friendly, and helped us find exactly what we were looking for. 10/10
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December 2023 by James A.
Christi helped me 2 weeks ago. I went with my wife to go look for a twin bed with a bed frame. She was very knowledgeable, didn't try to sell us things that were out of our price range, and weren't in there that long. She made things easy for us. We appreciated her help and will come back to that specific location. Thanks Christi!
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November 2023 by Brissa Oliva
Rachel was extremely helpful, got up as soon as we entered the door and guided us through the process of choosing our next mattress. Rachel got us the best price available and made the entire process super easy, thank you!! ?????
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November 2023 by Tara Halvorsen
Customer service is great! We always go back to get what we need from here. Easy to work with and good deals. They aren’t pushy and seem knowledgeable on products and inventory. I’ll always recommend this store!
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November 2023 by Susan Pacek
Outstanding customer service!!!! We had an issue with a remote not working… Jason, Christine and the other staff were super heroes and went way beyond our expectations and got us the right remote and instructions we needed. This was not an easy task but they persisted!!! This is a quality store and its success is based on the its super star employees that work there!! I highly recommend this store and especially the team that works there! They are super hero’s who can resolve your sleep bed issues!!!!
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November 2023 by Tiff Ph
Christi and Rachel were awesome! They were patient and knowledgeable as we debated back and Garth with the different beds. We also went to a few other stores in town and Mattress Firm gave us the best deal! Don’t waste your time and go to them first!
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November 2023 by Glenda Bemis
On a cold snowy day that happened to be my 78th birthday my son and daughter-in-law took me to get a new mattress . Both are successful and generous, I’m old and appalled by today’s prices. Our salesman very kindly put up with them trying to buy the best bed for a totally fused back and neck while I was thinking another foam topper could do the job.Jason, our sales person was knowledgeable ,kind and patient beyond belief. I think we all ended up satisfied as well as time and the economy will allow. Mainly, Jason was NICE, a somewhat rare trait.
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November 2023 by Lynne Kumar
Christie was so friendly and helpful today. Thanks to her guidance I avoided buying the wrong item. She spent time, explaining how to set up my frames and got me a delivery right away.I appreciate good customer service and Christie certainly is great to work with…
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October 2023 by Alex Carmitchel-Fifer
Rachel is such a pleasure to work with. She is so knowledgeable about the beds, sleep, and giving recommendations to keep my overall health good. She was never pushy and made me feel comfortable and respected throughout the entire process. Highly recommend this store and working with Rachel!
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September 2023 by Alyssa Reid
Rachel was an absolute pleasure to work with. She was able to answer all my questions and went above and beyond. If you're ever looking for a mattress that fits all your wants and needs, go see Rachel! Will be returning to this location to buy another.