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August 2023 by Angela R
We bought a like new clarinet for high school. Reasonable prices and great customer service.
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July 2023 by Lee M
Excellently layed out store. Great staff. Jessie was very helpful and informative. Definitely shop here again!
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July 2023 by Jeremy Porter
Would not recommend.We rented an instrument through a school program and did not deal through Music and Arts directly but when it came time to return we needed to process through them. When attempting to return we were placed on extended holds, multiple times until finally hanging up. After leaving messages each time we finally received a call back and we’re able to process the return but we’re told “typically they do not provide a means of return this way”, guess they expected us to rent forever. The instrument still needed to be driven to a physical location and dropped off, after 2 attempts to visit during their stated hours to find the store closed we finally found someone there with the door unlocked but the closed sign out (this was during their working hours posted on the door). We were told by a Music and arts employee that they were performing maintenance and they could not take the return, after explaining the situation their tone did not change, and after back and forth arguing I was told to leave the instrument on the floor. Hopefully it gets logged and properly documented.Definitely one of the most challenging businesses I’ve ever interacted with.
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July 2023 by Chase Adam
Why everyday is this store closed I've been trying to get a hold of someone since Sunday when Google says there open and I go only to see sorry we're closed sign on the door. Today it says their closed as well.
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May 2023 by Jessica H.
I am shocked anyone has anything negative to say...EVER! The staff her is helpful, pleasant and knowledgeable. We both purchased, rented and taken lessons here for both of my kids over the years. Highly recommend.
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May 2023 by Jessica Flynn
They double charge, instructors don't show up on time or at all.
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May 2023 by Jes Flynn
They double charge, instructors don't show up on time or at all.
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April 2023 by Iris Martinez
Terrible company. Rude and very misleading. OVER CHARGED AND REFUSED TO GIVE A REFUND
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April 2023 by Classic Meyers
If I could give zero stars I would. The guy is a complete as*hole! He’s rude, and gave horrible service and charges you surprise fee’s! Don’t rent from him!!
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January 2023 by renata huang
Terrible company. They told me the flute I was renting to buy was worth $1,200 and after 43 months of payments, I realize that I overpaid for the instrument bc it's actually worth $700. They did the same with the clarinet I rented for my other child. They said it was worth $1,200 when it was only worth $640. I wonder if this is customer policy to exaggerate the price of the instrument and get customers to overpay. Oh and by the way, even if customers pay tons of money, they can NEVER trade the instrument in for a new instrument. It can only be used instruments. I should have simply purchased a new instrument elsewhere and paid for insurance in case it got lost.
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January 2023 by Jordan Ripke
The person that restrung my guitar did the whole thing wrong and he was saying he knew how to do it and we spent $30 on this and it wasn’t even done correctly he said he knew how to work on guitars but he didn’t even know which way to turn the tuning knobs
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January 2023 by Jessica Hernandez
We have rented, bought and taken lessons at Music & Arts. The prices are good and it's a great business all around. Recommend!
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November 2022 by Chuck S.
Very happy with the staff, we have rented several instruments over the years. Everyone is always friendly and helpful. We payed for a teacher and she was amazing! She was very helpful and we learned so Inch from her!
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November 2022 by Nick Upchurch
They had this one cool guitar. Nice young man staffed in the afternoon.
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October 2022 by Guadalupe Gallegos
My granddaughter's violin was given to ger for Christmas and was not put together. So when we took it to them to get strung she was great n tried but unfortunately the bridge was not the right one. But we appreciate the effort to try to make it work. Thanks again
