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March 2024 by Myriah Morse
Fast exam and great help finding perfect frames!
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December 2023 by Lauryn T
Elia is fantastic and very helpful!! Dr. Denicola was efficient, courteous, and answered all of my questions thoroughly.
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December 2023 by Shannon Gonzales
I have been going to the location in Westminster for years and have always had the best experience. They have always been nice and very helpful. The doctors are very informative and explain what I need to be doing for my eyes and the lady that works at the front is always very helpful and friendly. I always recommend this office to everyone.
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December 2023 by Jami
Short tempered and condescending doctor as well as staff. I’ve had glasses since I was a teenager and I’ve never had such an uncomfortable experience. Also put numbing drops in my eyes without my consent, which was not needed and I’ve never encountered elsewhere. Make the drive elsewhere.
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December 2023 by Chris Johlie
Woman at the front desk provided awesome customer service. Went out of her way to help even though I am not a regular customer (I was in Denver on business and needed replacement contact lenses). Thanks for the help!
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October 2023 by Vanessa Yoakem
Got glasses there and it’s the wrong prescription and they kept telling me it’s the right one. Clearly if I can’t see they are not. Took my business else where.
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October 2023 by Matthew Karner
Front desk staff was friendly. However it took 5 weeks for my glasses to arrive. They were not made correctly and it took another 3 weeks for the replacements to arrive. For how much glasses cost this is ridiculous. Spend your money elsewhere.
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September 2023 by Emily
I will never go back to Dr. Badowski ever again. She was condescending and seemed extremely aggravated at every question I asked. She never explained what she was doing or testing for during the exam unless I asked, which was met with frustration.By far the worst part was when I needed to remove my contacts for the rest of the exam. She didn’t ask me to take out my contacts, but also didn’t tell me she was going to take them out for me. Without any warning or consent, she puts her fingers in my eye and tells me to hold still. I was shocked. I told her I can take them out myself, and she met me with a, “fine, but you’ll have to wash your hands”, as if I wouldn’t have otherwise.I showed up with only my contacts, and she was upset that I didn’t have my glasses or previous prescription on me. I wasn’t told I’d need to bring my previous prescription or glasses when confirming the appointment. I had to come back at the end of her work day with my previous prescription from a year ago, because she said she wouldn’t write me a new prescription without cross-referencing mine from last year. She used a manually-adjusted prescription glasses frame on me to see if the prescription she had was right, but it didn’t look right and wasn’t as clear as my glasses. She was clearly frustrated but said they’re the same and shoo’d me out.Usually, even with my poor vision and needing higher corrective contacts, my eye doctor has always had sample prescription contacts on hand to test out. This doctor did not. She only had the right eye in stock and claimed she was “saving me money by giving me this”, and “we don’t carry your other eye’s prescription because it’s so high”. It’s not exactly saving money when you only have one eye in stock…but whatever. The last straw was that after my exam and paying for contacts, they said they’ll be ready for pick up in a week. I ordered a year supplies, which in the past means I can get free home delivery. The front worker told me they don’t do that. This should be posted in advanced so I could order online instead.Again, I cannot stress enough how no one should go here. It was a really stressful and high tension experience for no reason, and I honestly thought about getting a second eye exam at my previous Pearle Vision (Broomfield), because Dr. Badowski didn’t seem confident in her exam results.
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August 2023 by caleb cooley
Dr. Megan K. Was extremely professional and helpful! Was in and out in no time! Thank you Megan!
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July 2023 by DBC
The doctor was very informative and the lady who works out front is very patient and helpful.
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June 2023 by Gaylene
I would not recommend this Location, 1st time scheduled appointment, I stated that i was in need of my annual eye exam and possibly interested in contacts. Recieved a call from the receptionist that clearly has no phone etiquette, told me that the Dr. Couldn't see me because it would be a longer appointment, I asked for just an annual.she put me on hold for 8 min. Came back and said if I could book earlier? I asked can i book for a Saturday appointment or late appointment. She stated they don't have Dr. Fto accomadate.
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April 2023 by Chef Mark Kalix
I have two pairs of glasses (over $1100) from this location. The sunglasses I purchased, the frame has broken where the tab screws into the frame. I went into the store asking for help in repairing or replacing the frame. I was told the frames can't be repaired and the woman working in the store said I'll need to talk to the office manager Julian. Three weeks later Julian left a message for me saying there is nothing that can be done and that I'm out of luck with support from this office. He even suggested I call the manufacturer, not taking the time to provide any contact info for me to reach out for help.I feel Julian is more concerned about not lifting a finger to help an existing customer then providing solutions. I feel that he had the opportunity to provide options such as quoting how much replacement frames might cost under my insurance policy, waiving typically fees associated with new frames and taking accountability in any way.Julian is never in the office and the people who answer the phone don't have his schedule posted or availability and he doesn't return calls.Instead of taking the opportunity to help an existing customer with an issue and with an opportunity to sell more product and services Julian prefers to turn away this potential business, not lift a finger and take the easy road and not show up to work or return calls.
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April 2023 by Rox Zilla
The front office lady is rude. She ordered the wrong contacts and failed to issue my refund or call me to rectify the issue as promised. . Unfortunately now i have to call and deal with her again and file a grievance with my Insurance company and HSA account to get my refund.
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April 2023 by tyler schaefer
I’ve been here twice now and everyone has been extremely nice and so helpful!! They’re very good at getting you in at your appointment time and make the exam a painless process. I will definitely continue to come here! Tyler (Schaefer) Newlon
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April 2023 by Chaz Melihercik
Really great customer service. I bought contacts here, but they also fixed a pair of my glasses for free.
