-
March 2024 by Katherynne Reyes
I love this place, it is very safe. We had a problem with our lock and they helped us quickly. I love the ease way of having the application and being able to enter with a code .
-
March 2024 by Mark Garcia
It a very good
-
February 2024 by santiago ramirez
The process was really simple and easyI liked that the staff were very kind and helpful with all my questions.Would definitely recommend for your storage needs.
-
February 2024 by ezmeralda Saenz
Chris did an amazing job showing and explaining the unit. Thank you
-
January 2024 by Jeremiah Hilker
Nice staff, helpful and convenient!
-
December 2023 by Amber Fuentes (Amber)
Definitely know that my belongings are completely safe at this facility. Accidently left my lock off for a couple days and nobody broke in to my storage. Plus the on site manager is completely understanding when life things that are out of your control happens. Very helpful and very polite. you just can't be there after 9 pm that's a big NoNo. But Totally worth the piece of mind that's all my belongings are safe and great there. I would give them a 10 out of 10 stars.
-
November 2023 by W J
Was interested in this location so reserved online. Property manager, Christopher, calls to touch base and we set an appointment for the next morning so I can look at the unit and get information before I decide. Show up for the appointment, granted I was 5 minutes late because it had snowed over night, never the less no one is there. Call the number the manager called from, no answer, so I leave a message. Call customer service and they hang up on me when they transfer me to customer service. Call back and speak to someone else and get transferred again, spoke to CS and she tries to call the manager. No answer for her either. She explains the way they do business and outright says there is no guarantee on the rates and the unit is subject to rate increases at any time. I ask if they will increase rates without notice and she says yes. Do yourself a favor and DO NOT RENT with these clowns. They can’t show up for appointments they make and raise your rates when ever they feel like it. Read the other reviews if you don’t believe me.
-
October 2023 by Jordan Mcmichael
Chris is the best, but the lady in the morning is always late and has you wait even longer to open up.
-
August 2023 by Molly McGuire
Edit #2: Welp I had that price increase hit again, paying almost $500, is that normal? And good freaking luck trying to get ahold of the owner, they're never around.Edit: I was able to talk to Dennis, I believe a regional manager, he assured me he would make this right and I appreciate his effort in calling in the first place.We had called customer service earlier, before Dennis called me, and customer service was able to lower my rate back down for three months. I told Dennis this and Dennis told me to call him at the end of those three months to discuss lowering my rent from that $100 increase. If we can't come to an agreement I will be moving to another storage unit facility. The price gouging just isn't okay.Original 1 star review:They don't stick to the price they advertise for units and after a few months they jack it up. I just got a $100 increase in my rent out of nowhere, I could understand $50 even, but $100, are you kidding me!! At one point I was paying $500 for a unit that was going for around $250 for new move ins. They just keep jacking up the price, it's unethical and outrageous!
-
July 2023 by Bo
Chris was great & very serious when it came to the rules & regulations he was playing
-
July 2023 by Belinda
Contactless service made it easy to get a storage without having to wait
-
June 2023 by Patty Lobos
Loved the property manager of this facility he was super helpful and always payed attention to detail. Thanks public storage !
-
June 2023 by Patty B.
The price started out low and reasonable but now it seems rates go up often, I pay $166.00 a month for one of their small units so we moved out and canceled! When I asked about a refund, they said per the contract we don't prorate! The website actually say, "Cancel anytime" in their advertising but should say "But we don't prorate" kinda crappy!!
-
June 2023 by MaLyssa Perigo
Chris is very helpful and friendly. Glad to trust him with my storage needs
-
June 2023 by Jerome Anderson
This is my 2nd time using Public Storage in the last 3 years. The eRent process is pretty good and fairly easy to follow and understand and get a storage unit and access reasonable and quick. Access hours are good range starting at 6 AM and ending at 9 PM. Of course it is subject to change and is set and managed by the on site management. I had my second unit the next morning including the rental agreement, insurance, access code for the gate and a lock for the unit. Move out can be scheduled as far in advance as 60 days or as soon as 1 day. I would suggest that a broom be available at move in and move out as you don't know how it is going to be when you move in and it lets you be good user and have it reasonable clean for the next renter. I couldn't give five stars because the last unit was not clean and I had to store my things without sweeping it and it did cause some damage to my mattresses as well as caused everything to become covered in a very fine powdery black dust. However, my first time the unit was swept but a different location. I still would recommend Public Storage and bring a broom.
