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January 2024 by David Sevcik
Great job and fast communication! Really impressed from the start. Also very fair priced.
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December 2023 by Linda Le
Donald and Ryan installed a kitchen hood vent for us. Our kitchen stove is on an inside wall, so we knew the install might be difficult. We had multiple quotes and they were the only ones who made sure their approach was up to code and were upfront about the work needed to get this done. We really appreciated that they prioritized our safety and the integrity of our home. They also took the time to make sure the job was done well. They do top notch work and we'd never go anywhere else for our hvac needs.
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August 2023 by Steven Spoutz
I had a big landscaping project that included temporarily unhooking, moving and then reinstalling my a/c unit. I called four different companies for quotes and two were outrageous. I had two companies come out and one of them was a big name. That one tried to convince me that it couldn't be done and the smartest thing would be to just buy a new unit from them for $14,000.Thin Air was able to come out the day after I called them and they gave me a very fair estimate and was available to do the job later in the week which was well before my deadline. While here they explained everything in detail to include that I had a perfectly fine a/c that still had a lot of useful life. I asked for a cleaning while they were here and the final cost was a fraction of the other quotes just to move it.The big company that tried to tell me that I had to buy a new unit is exactly why I don't trust a lot of repair/service companies. Thin Air was courteous, on time, stuck to the quote, didn't try to upsell anything and was the perfect company for my project. I have my trusted plumber, electrician and mechanic and now I have an HVAC company I can add to that list. I'm happy I found people with integrity.Service: A/C system maintenance
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August 2023 by Alison Bodziner
Excellent! We needed an emergency repair on our AC. It was completed on the same day we booked their services, they were able to come earlier than scheduled, and they completed the repairs in under 30 minutes. Highly recommend!
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July 2023 by Ryan Moore
These guys were amazing. Very quick and efficient. They arrived on time, they were very personable, down to earth and the price was extremely reasonable. I will definitely use them again!
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July 2023 by Teresa Ann Bell
What a great experience! They arrived that same morning and fixed my AC. All parts and on time. Thank you so much! I will be calling Thin Air first from now on!
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July 2023 by Caleb Kronen
These professionals do the best work and I had five different people I’ve worked with in the past, and they are by far the best. They always find the most creative and most cost-effective solution while still having the units perform at their best I’m blown away by how good these guys are!
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June 2023 by david wang
Our house wasn't getting hot and cold when we needed it too. Donald and Ryan evaluated what we needed, and upgraded our HVAC within a day. Their prices are fair compared to other HVAC quotes. Even after I originally plan to go for the most expensive option, Donald gave me his opinion on why that didn't fit my needs. I went for the price point below. I appreciate his honesty! We now have cool air for the summer and I'm very satisfied!Service: HVAC system repair
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February 2023 by Terry Morris
I really liked Donald and respected his knowledge when he came to our house on a Saturday to evaluate our furnace after duct cleaners had messed it up. He came immediately, and his fee was fair. Unfortunately he ghosted me after that. We set up several days for him to come and get our humidifier running and install a valve on it, but he was a no show each day. When I called him, he was very apologetic, but still was a no show. I wish he had just told me he’s just too busy so I could have scheduled someone else for the humidifier.
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February 2023 by James Roach
Furnace stopped working at 7:00 pm and I scrambled to find some one, called and they were at the house in an hour. Checked out the furnace and cleaned the blower motor and it worked! I'll be calling for regular service upkeep from now on.Service: HVAC duct & vent repair
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February 2023 by Terry M.
Our furnace was left dirty from a duct cleaning service that I won't use again. Donald responded immediately on a Saturday and fixed it at a reasonable price. He was supposed to come back on several occasions that we set up to fix our humidifier and install a valve but was a no show. I wish he had just told me he was too busy and I would have scheduled with someone else.
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January 2023 by Caitlin Updyke
I was that person who had their furnace go out on Christmas eve. I messaged Thin Air on Christmas day hoping to get a response the day after. Donald messaged me back within an hour and had a tech out first thing the next day! It was time for a new furnace and they were able to get the job done that same week. Super happy with the service and professionalism of this team!Services: Heating system installation
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January 2023 by Two Bears Chavez
Dec. 4th at approximately 2 pm, our old heater stopped working. We knew an Arctic Freeze was going to hit the same day and was in a panic mode. My wife put out a message for assistance. Donald ( owner and operator ) Thin Air Heating & Cooling contacted me within the same hour. Needless to say, two of his most professional and courteous employees were at our door and installed a brand new heater in 2 1/2 hours. The Arctic Freeze mentioned hit while they were completing the installation. The temperature got to minus -44 degrees with wind chill factor.Ryan and Dominic (installers) were life savers. Both individuals were professional, most polite, and knew their business. My wife and I praise all of these mentioned individuals and Thin Air Heating & Cooling for going that extra mile to ensure we were safe from harm and in our desperate time of need.Sincere gratitude,Two Bears ChavezService: Heating system installation
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January 2023 by Todd Crimmel
Donald was incredibly helpful getting our furnace fixed in our moment of need. He came out in the middle of the night in the freezing cold and got everything squared away. I cannot recommend him more.Service: Heating system repair
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January 2023 by Rachel Strisik
Our furnace stopped working on a cold day and Ryan came out within 1 hour of calling. He was extremely professional and helpful, able to diagnose what was going on and temporarily fix our system at a very fair cost as well as consult on future updates we should make. We would definitely work with them again and recommend them for anyone with HVAC needs
