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March 2024 by Desi Desi
My experience was amazing !! Chris was super helpful and quick and explained everything for me well
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March 2024 by Scott Thomas
Friendly service. Highly recommended.
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February 2024 by Camden Castillo
Gabe was awesome help. Had trouble with a different UPS location but Gabe was able to get me the help I needed. Thanks!
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February 2024 by robert vollenweider
Wouldn't take my amazon return. Said I had to buy a box that was going to cost almost as much as the item I was returning.
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February 2024 by Lela
The store manager Rowan and his employee Gabe were very helpful and friendly. I would recommend store # 2498 to everyone. Great service!
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February 2024 by KIMBERLEY MCKENNA
So friendly and helpful! Thanks to all the staff!
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January 2024 by Doug Breese
I had to return a bunch of cable tv equipment and was completely confuses by the process. Hannah and the rest of the team were incredibly helpful and kind. Great group and im happy to have a resource so close to my new residence.
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January 2024 by Carol DiBiase-Ruffe
Chris welcomed me in immediately and asked how he could help. He was efficient, courteous, knowledgeable and helpful. The service was swift! I highly recommend this location.
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December 2023 by lisa peck
This UPS store is amazing! Everyone of the people working there are lovely. I would like to give some kudos and attention to Gabe. He is always a doll, always helps me with anything I need.
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December 2023 by David Nguyen
Best Notary ever, period. Nick is amazing ? . Definitely will get all my documents notarized here.
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December 2023 by Peter M
I was treated terribly by the manager at this store, his name was D. I refuse to use UPS anymore due to the treatment I received. Was given a number to contact UPS and they have not responded so I will post my issue here and on all social media available. D (the manager) yelled at me when I requested when my package would arrive...totally disrespectful and when I got angry about being disrespected, he cursed at me and delayed my package shipping. No one at UPS has given a damn.Here's my update and reply:It was this location, I live 2 blocks away. He may have just lied to me about his name not to get in trouble for his actions...if it helps identify him, he was extremely feminine
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October 2023 by Kim McKenna
Ever so friendly, helpful and knowledgeable.I always feel welcomed when I go there.It’s a good feeling!
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October 2023 by David Charles
I just had the best service ever at a UPS store I've ever had. Chris the assistant manager at the store was amazing. He has well trained staff alongside of him that looks for the opportunity for customer service and help It's been amazing experience. I'll never go anywhere else if I can help it and that's because Chris was professional knowledgeable considerate and just an overall awesome individual.
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October 2023 by Alexandra Milano
Everyone at this location is great! They’re so helpful and accommodating, willing to go above and beyond. Except for a disgruntled employee by the name of “Hannah”. It was a minute after they apparently closed, She wasn’t willing to help in the slightest. She made is very clear she couldn’t be bothered with a simple task. I just needed a small prepaid box scanned. (Their truck was still outside) She was rude, didn’t want to help, and was combative. Luckily another employee stepped in and was willing to help and went above and beyond. I feel bad that I didn’t get his name because I really appreciated his help today. Hopefully you don’t run into Hannah, she could really use the extra training especially when it comes to customer service.
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August 2023 by MB SPIDER
To the service @ 9975 Wadsworth pkwy Thank you to Rowan & staff for expediting the reimbursement for the lost item & being so patient. this store has come a long way.Thank You
