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February 2024 by Dean R.
I joined because I liked their equipment selection. But the club is always crowded. Worse than that, is that the locker rooms and bathrooms are dirty. I am switching to a less convenient Vasa club. If that one is bad too, I will drop my membership.
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January 2024 by Dale O.
constantly crowded , maybe not around 10-11am / 10pm+ ,, costs $60 to cancel your membership plus they charge you for another month on top of the current month - theyre Basically charging you for a 1/2 year membership for cancelling. Ridiculous. can Barely get on a machine without staring at other members like an idiot
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January 2024 by Stephanie Silva
I have been going to this gym on and off for 5 years and I have always loved it here. Everyone is so nice and helpful. It’s always so clean and they just updated the squat racks so now it’s even more convenient to do my lifting. They even have a 15kg bar! I am beyond happy with this gym. ?
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January 2024 by Mandy P
Gross and unkept, outbreak waiting to happen. I've been looking at the same bottle on a treadmill for the last 5 days which shows me there are no cleaning services coming at night to clean equipment making this a covid/flu/RSV outbreak waiting to happen. Equipment is worn down and broken into bits. Other than the variety of equipment and good hours there isn't much more they offer. The place is packed constantly and people are at each other's necks because of it. Staff is rude and clicky with their favorites. I say have a good day more than they do. Disappointed watching it go downhill the last year or two. Don't even get me started on how gross the ladies locker facilities are, I'm scared to change my shoes.
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January 2024 by Jenna K.
Billing is a joke. Cancelling is a joke. they claim there is no hidden fees, but there are. Now they are lowering their monthly membership to $34.99 and the fine print charges you a $50 "price lock fee" lol which takes the membership back up to $40 a month. Not transparent, not helpful, not upfront honest.
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December 2023 by Erik Van Treeck
Been going to this Vasa for about 6 months now and I have 0 complaints. The 4am staff is also so nice and fun to talk to that it makes it worth getting up that early! Everything in the gym is also extremely clean and any equipment that breaks is fixed immediately. I would definitely recommend giving this gym a chance!
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December 2023 by Alex Thorne
The Westminster Churchranch Location has a terrible front desk staff that is actively dismissive of its guests. I recently joined and go between this location and Zuni and there is a stark difference in the management of this location. No one will educate or hand out Studio Red cards. If it’s your first time you better have someone with you who will help because it won’t be the staff. The equipment is dirty on the main floor and I never see anyone cleaning.The real kicker was when my husband and I booked a class today and scheduled Kidcare. When we arrived at 8am there was a handwritten “closed” sign on the daycare.When I asked the front desk staff it was clear they wanted nothing to do with my business. I was first told “I’m not sure, I don’t deal with that end so I have no idea” and then stared blankly at me.Other interactions I’ve had at the 530am staff is them sitting on their phones on the floor not wearing shoes and seemingly unaware they are working.The lack of care is palpable. Do yourself a favor and skip this location when you can.
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December 2023 by Brian Rubenking
Getting set up with Vasa was super easy and they have been welcoming. I have been attending the studio red class and the coach's have been knowledgeable and accepting. Over happy with the experience so far!
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December 2023 by Robert Cody Gray
Gym has everything you really need. Love the grass mats. Can be busy.Unfortunately I don’t think they ever clean the sauna much it’s always nasty and smelly in there.
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December 2023 by Derek Camp
Love this gym! The 5am staff is amazing. They always greet me when I come in and leave. The gym has everything you need and more. Highly recommend!
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November 2023 by Katey Mcneil
The gym feels clean enough, and the staff on site is definitely friendly. I give 4 stars because of the customer service on the corporate side of things. The times I’ve contacted corporate (changing membership, asking about why the cycle studio room is now off limits, etc.), people have been short and sometimes they don’t even acknowledge/answer questions… very frustrating. But on site, no complaints.
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November 2023 by Bridget Admire
Great gym! Always clean with a friendly staff. Mike is an incredible personal trainer, I love Solo’s Thursday night yoga class, and Natalie teaches the best Butts n Guts pilates class! I really enjoy coming here!
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September 2023 by thomas williams
It’s nice to have a gym to go to so close to the house. And, you can’t beat the price. Vasa is just like any big box gym the crowd that goes to this one seems to be more focused
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September 2023 by Annie W.
Was excited to join this gym on a group membership with my household. The billing has been a nightmare and the company handling it has been extremely unhelpful. The package we were sold was supposed to be around $150, but there have been deducting almost $300 a month. They separated our accounts and then didn't pull payments from the payment method provided - then added late fees to each individual account and cannot explain to me why the monthly cost is $270...when I called to straighten it out I couldn't get help, they helped me close the account then proceeded to add $25 cancellation fees to everyone's accounts. It's been a mess - going back to Chuze even though it's a longer drive. They have straightforward billing that isn't crazy high.
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August 2023 by Christina Rael
This gym is ok. The main floor is typically kept pretty clean, however the women’s locker room is always a mess. The locking changing room is always dirty and has a huge hole in the wall and looks pretty bad- it’s been that way for a year now. There are not many options for protein shakes, which is something new but kind of annoying. Most of the staff are pretty friendly. I’d probably try another gym if it weren’t for Nick. He is always very friendly, and eager to help. He even helped me look through the whole gym for my car keys- not many people go above and beyond like he does. I refuse to go in the evening because the staff during that shift are incredibly unfriendly and lazy. I know a lot of members stick around because of Nick and how great he is!
