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July 2023 by Ashish Katuwal
They took 30 min to 45 min to count the deposit money every time, they should buy machine to count the money.
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October 2020 by Heath Posey
What a joke of a bank! My wife and I opened 2 accounts with this bank a little over 4 weeks ago. Everything was set up correctly and we had deposited the $1500 & $500 for accounts to avoid the monthly fees. Out of now where I got a call that they were closing the accounts and mailing checks for the funds we had deposited. They said there was a mark on another checking account of mine that was delinquent. I asked Vectra if they could let me figure out what was going on before they closed my accounts and they said it doesn’t matter we are closing your accounts. Turns out that I have an 8 year old checking account that was open with a old car loan I once had and that bank had charged a inactivity fee to the unused account so it went “delinquent” 4 days ago. I let Vectra know what had happened and told them that spoke with the bank about $5 charge / delinquency removed and Vectra told me it doesn’t matter, and they were closing my accounts anyways…. Wow, customer service at its finest. Glad I dodged a bullet with this bank before I switched all of our finances over to them.
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May 2020 by anna small
The team at Vectra Bank has always been extremely helpful and pleasant in the many years of banking with them. During this time of extreme uncertainty Jeannette and Kyley have been truly amazing! Thank you to everyone working tirelessly on the PPP loan!
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June 2019 by Marna Deines
Jeannette has been incredibly helpful with all of my second mortgage questions. I highly recommend!!
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September 2018 by Shane Wells
Very nice staff so the customer service is what makes this place. Otherwise, a bank is a bank, am I right?
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September 2017 by Donovon Locke
Very helpful and careing staff. Was willing to hold a dollar bill that I am collecting. And the bank itself is very fair with nearly no fees!
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August 2010 by A Google User
I was on google on the 9th of August and found this bank, it was the only one with no reviews. I also on the 9th opened an account, I love this bank today is the 21st and guess what I went in and when I walked in and the lady that opened my account called me by name! That is so hard to find now a days! I really like this bank I will be here for years to come.
