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February 2024 by Jessica
Helpful but they took a long time to arrive
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February 2024 by Craig Mitchell
Helpful
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January 2024 by K S
Not sure what my membership is paying for if the tow truck doesn’t show up. I don’t care if it’s Sunday, I shouldn’t have to wait 6 hours for a tow if the weather is normal. And now it’s 11::30pm and am told not to wait up. Not ok.
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January 2024 by Alaina Perkins
Monica is so incredibly helpful and kind. I would use this AAA again just to work with her!
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January 2024 by Connie B K.
AAA used to be reliable! Not so much now! I purchased coverage for my teenage grandchildren and three times in the last year when they really needed help, AAA did NOT show up. One time we had to call another tow-truck service. AAA said they would repay but never did! These emergency calls were in the Denver area - not rural!! No excuses!! So sad and so dangerous! I have reported this to the Better Business Bureau! To add insult to injury, I keep getting advertisements for other things that AAA seems to be taking on! This infuriates me! I want them to do the ONE thing that they used to be known for -emergency road-side service - which is actually needed!
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November 2023 by Jason Wittenstein
Fast service!
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October 2023 by Erik Johnson
Went to get my international drivers permit for a Europe trip and the staff was friendly, helpful and comical! It was an awesome experience.I am not an AAA member, but they were still able to take care of what I needed complete!
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October 2023 by Cindy Gallo
Good,fast service! Don't remember drivers name but he was very friendly and professional.
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September 2023 by Danika Marshall
I have been a aaa member since 2007 and used their services twice. Today I needed a tow truck. I was given a time estimate of 45 minutes. I am now sitting beside the road 4 hours later and it is getting dark. I have contacted aaa several times trying to get an arrival time. With the exception of one representative, they have been incredibly rude and condescending. I was just informed a tow truck could get here "anytime today" up to midnight. If your signing up for this service just in case you get stuck on the side of the road, don't count on getting any help!
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August 2023 by Austin Smith
Very helpful staff. Got my international driver's permit in just a few minutes.
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July 2023 by KA SG
Great place to get travel info. We have our home and auto with them. Easy to work with them. Great team. We bought a new car from them. They made it seamless and a very pleasant experience.
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May 2023 by Virginia Wilson
We my sister and I want to thank Monica and Faith at the Wheatridge Store on May 18th just be for closing for their awesome attitudes. They where very helpful, kind, pleasant, knowledgeable and professional. I had never been in store but I assure you I will recommend it to every one I know. NICE to WORKING with these young lady's. Do what ever it take to keep these lady's you are very lucky to have employee's that like their jobs and it shows. Give them a raise Please. The store was very interesting to look around and the displays were done nicely.
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May 2023 by Virginia W.
I want to thank Monica and Faith for their assistance to my sister and I. It was 5:00 Friday evening when we went to the store and they were the best. It is hard to find young people whom care about there job and these two do. They both were helpful, knowledgeable, professional, kind and pleasantly helpful. They suggested things to make our trip much better we do appreciate their service and help. Do what ever you have to do to keep these two employees. Thank you
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May 2023 by Emily Bonnet
I had my car towed with Ace Towing through tripple A for a mechanical issue. My mechanic informed me that the tow truck driver bent my tire rod during the tow and it was a $500 repair. The towing company has failed to return my calls. Very dissapointed.
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May 2023 by Brian Dauzat
When you need travel advice or paperwork to travel abroad, AAA's team has you covered. Excellent experience!!!