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February 2024 by Deanna
Friendly and helpful. Got me in as a walk-in. Helped with another issue I had but didn’t pressure me.
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February 2024 by Kim Alberts
I thought my car needed new brakes but they mechanic said that they were good and didn’t try to sell my anything! They told me my var would befit from a flush of all fluids but didn’t push me to do it! I appreciate the honesty!! We have always used Big O for tires and now will use them for everything!!
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February 2024 by Hannah Angelo
Don’t go here for an oil change unless you want to be grossly over charged.
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October 2023 by Sara Giles
Big O is always my go-to for tires. They are so much more reasonable than Discount. The Wheat Ridge branch is always wonderful. Dominique was super helpful from scheduling and ordering my tires to completing all invoicing and instructions regarding rebates. Would definitely recommend!
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October 2023 by Lisa Seslar
The whole team at this facility is awesome!!! I live in Centennial and half a block from another Big O Tire franchise, used them a few time, not happy with them. I will definitely go out of my way (30 plus miles) to have this team take care of my needs any given day! Thank you!!
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October 2023 by Martin Norris
Got a flat at 5am, got me in after they ordered the tires 7am started at 830am and got me going.Dominique went way beyond being helpful and understanding since I was on vacation. BIG O helped me on my , and my vacation. THANK YOU AGAIN
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September 2023 by James Welle
I was able to get an appointment very quickly for a leaking tire. Given that I was working on Saturday and couldn't be back prior to closing at 4pm, they worked me into the schedule so that I could pick up during lunch. Ian was fantastic and professional. Based on this experience, I highly recommend.
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September 2023 by chet kelley
Terrible service, employees ramsacking your vehicle, can't balance a tire and don't stand behind what they say....speaking from personal experience....find another tire shop....had no problems at discount tire. I have called customer service and my case # is 565381.... no district manager called me...got a call about this but still haven't heard anything...still owed 32 bucks
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August 2023 by Breana Scurles
German and Anthony are truly amazing and kind! I had questions about my tires and needed a little assistance. It was near the closing time and they still treated me so professionally and like a top customer.Even after a long day and I am just so thankful that I got to experience such cool young men who take their job seriously! If you need a job well done definitely this is the place! German or Anthony will take great care of you!!
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July 2023 by Joel Aguirre
I’ve went in to get new tires and an alignment. About 3 hours after leaving my car there they called me telling me they’re having a hard time getting one of my tires off and need to apply some torque but it would break my tire sensor. They said it would be $80 to replace if that’s okay. I agreed and just went on with my day, they called about 3 hours later again saying that they’re having a hard time aligning the rear tires and that I might need new struts to do the alignment and that it would be an extra $600. I declined and Ian, sounded irritated almost annoyed that he couldn’t sell me on $600 worth of work. He said they would do the best they could to align it. I picked up my car later that day and the car wasn’t aligned at all. But I was charged for an alignment. I asked Ian the next day on the phone why I was charged and he said that they did the best they could. I took to a tire shop in Arvada that same day, and they aligned it in less than 3 hours and said they had no problems.
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June 2023 by Dan Osborne
The staff was very helpful, efficient, and friendly. My alignment was completed quickly, and their multi-point evaluation is very helpful. Thank you to all.
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May 2023 by Craig Cary
Last time I'll buy a set of tires from this store. Bought a set of Hankook tires for my Hummer H3 just over a year ago. Tpms sensors work perfectly, always inflated at proper pressure. Driving home on Interstate 70 last Tuesday, right front tire seperates at 75 mph. Replaced with spare, brought destroyed tire to Big O. Mgr. told me I had hit something, which I did not! Unwilling to do anything for me towards replacement. My business in future goes elsewhere!
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April 2023 by Elias Martinez Jr.
Not good. Went in September 2022 to get my tire patched. Sat in the lobby and waited and, in the meanwhile, overheard the associates talking to the customers that came in and out.They will try very hard to upsell you. It was almost comical. Once my tires were done, they hit me with the "by the way, we noticed that" nonsense to get me to spend more money on other basic maintenance (which I already do on my own). And, when all was said and done, they didn't even fix the air leak in my tire, which I paid for and was the entire reason I was there.. Do yourself a favor and head down the street to Les Schwab.
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April 2023 by Chase Williams
Great service, went above and beyond. Explained everything in a concise way, fair price, and completed everything I needed in 1 day. Bought the Bigfoot A/T I don't know how it will preform long term but from what I have read they are generic Cooper A/T3's. Im happy so far.
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April 2023 by Moon A.
My brother just passed away & I work the graveyard shift so I was a complete mess when I wobbled into Wheat Ridge BOT's yesterday. I couldNT tell you how grateful I was that Jake was able to smooth things out along w/his team of experts to put humpty dumpty back together again. (not just my vehicle but me ta'boot) I appreciate the care & kindness he had for my situation. Thank'ya kindly for make'n sure I'm safe out on the road again? APPRECIATE'n!!!!!
