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March 2024 by Victoria vittetoe
Amber at front desk and entire staff were very accommodating and communicative for my rear view mirror replacement. I received great customer service from this location.
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March 2024 by Sheila Campbell
These guys do a great job. This is the 3 time I have used these guys. They have great customer service & do a really good job on the cars
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February 2024 by Elizabeth Gaffney
Kevin was great, got my car done sooner than estimated as he understand my time frame! Will always come back to this location! Car looks better than brand new!
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January 2024 by Justin Chinchen
Great communication!!!
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December 2023 by Martha Jones
Repairs look great. The entire process went smoothly. Excellent communication throughout. Polite and knowledgeable staff.
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October 2023 by Matt Dawes
This was our first experience with Caliber Collision and they left a very positive impression. Everyone at this location was very professional and it was easy to see that they take pride in their work. We were paired with Kevin, who had great communication and always kept us up to date on what was going on during the process and any other important information. The pick-up and drop-off with Enterprise was seamless as you don't even need to leave Caliber
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August 2023 by Daniel Shaw
Kevin and Lisa were great and super helpful to get my car back to me as fast as possible! By far the quickest place I've been to in Denver. Will definitely go back if needed!
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July 2023 by Samantha Westerhoff
Very poor communication regarding the updates and status of my vehicle. If I wanted an update I had to reach out. Was promised and given 4 different dates for return and it continued to be pushed out. 7/10, then 7/14, then 7/17, and finally ready on 7/18. Again, if I wanted to know about the status of pick up I had to reach out. My insurance agent made it known she would not be referring to this specific location.Service: Body & Trim
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June 2023 by Marlene Gomez
The staff I interacted with customer service and Kevin who fixed my vehicle, were very friendly, experienced, respectful and professional. Kevin was consistent with keeping me updated with the progress. I would definitely recommend Caliber Collision, you won't regret it.
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May 2023 by Matt Griffin
Cannot say enough about the team at this Caliber Collision location. Communication, timeliness, and professionalism is the reason I will only go back to them with any body work needs. Special shout out to Lisa and Kevin for being amazing at what they do!Service: Body & Trim
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April 2023 by Christine Gilpatric
Every person I met during this process was very courteous and professional! They did a fantastic job repairing my car and on time. I appreciated the status updates I got via text messages.
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April 2023 by Jared Smith
I came here to have my Chevy Trailblazer fixed after a collision in December of 2022 and the entire staff was amazing. Special shout-out to Kevin. With my vehicle being a 2003, he worked hard to find a new wheel for it and was able to despite Chevrolet no longer making the item. He was great at communicating everything that was going on with the vehicle. I called in once to check if they received an email and Kevin answered recognized me immediately and told me about the email and the status of the wheel and overall progress on the car without me even needing to ask. Great work knowing the needs of your customers! I hope I never have to use them again, but if I do, I’ll choose this location. It was recommended to me out of all other locations and I am glad that I chose it. They weren’t the closest to me, about 20 mi out, other Caliber locations were closer, but the service I received was worth the distance. Thanks Kevin and Caliber team!Services: Tires
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April 2023 by Jennifer Tully
Caliber Collision in WheatRidge were awesome! I had a car accident and had to have my car fixed through my insurance. They were able to take my car and were upfront about timing and repairs. They updated me through the entire process. I received my car when the repairs were done by the estimated date, but I had to go back because I was hearing a rattling noise coming from my tire, the point of impact. Dan, the General Manager, called me back immediately and had me come in the next morning to check on the noise. He took my car back to check the noise and found the problem in 20 minutes. I was able to take my car home that day with no further noises or problems. I appreciate all they have done for me at Caliber Collision!Services: Tires
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February 2023 by Jamie Reeves
It has been 7 months since caliber told me that the trim and door handle light would be in from BMW. I’ve called several times following up since then, all with promises the service manager, Brody, would call me to update me. Still nothing. Terrible communication. The trim in my car is still cracked and the wind noise is terrible. My insurance has already paid for these parts and replacement of these parts- and still it has not been done. Reporting to BBB and my insurance company.Service: Body & Trim
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February 2023 by Brad Hall
The team was great from top to bottom. I worked with Kevin and he was very informative and transparent. They had a target date to be completed and actually ended up beating that day. I would highly recommend.Services: Steering & suspension repair
