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April 2024 by Cindy R.
WOW! We have purchased tires at various Discount Tires locations for over 20 years, but this was by far the BEST Customer Service I have ever witnessed or experienced. Efren & Jake were running the front like a well-oiled machine (no pun intended)! I came in at 4:40pm (closing was advertised at 6 pm) with a bubble in my tire and knowing I probably needed all new tires at this point. There were 8 people in the waiting area, all bays were full, and I was expecting to be told to come back tomorrow... but no. Efren wanted me and my family to be safe. He educated me on what tires I needed and said they would be done by 630pm. As I waited for my service, I witnessed these 2 amazing customer service gentlemen at work. They answered phones eagerly, welcomed each and every customer with a smile, AND kept every waiting customer up to date on their vehicles movement through their shop. Exemplary Service, from the front desk staff to all of the guys working the bays in the service area. No complaints or respectful communication between everyone. It could not have been better! I would highly recommend Discount Tires, especially the 4580 Wadsworth, Wheatridge location! Loved them so much that we are taking pizza by for the whole crew for lunch!
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March 2024 by Bethany U.
These locations are ALWAYS busy. The communication here was fantastic. The staff kept me up to date with timing and what was happening throughout the process. Thank you!
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February 2024 by Jon S.
Everyone who worked on 2/26/2024 was great! They had me in and out in less than 45 minutes and I had made a pretty last minute appointment! The person who greeted me was really friendly too and it was affordable.
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February 2024 by Roland W.
I've been here a few times now & they've always taken care of me. On my most previous visit Efren was able to get me in and out handling a situation I thought would be more complicated. Thanks
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February 2024 by Katrina Kaptain
JJ is the best!
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February 2024 by D Smith
Made an appointment for flat tire repair and rotation. Service was great.Just kinda strange that when I checked the tire pressures they were all different: 45, 30, 31, and 32 psi.I would think inflating them all to the recommended 32 would be part of the service?
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February 2024 by Robert B
I have used discount tires for years and really like their customer service. This is my favorite location.
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February 2024 by Alyssa Blair
They are awesome here, because of that they are busy so have patience.
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February 2024 by Logan Cummings
Went in for a simple winter tire installation. Three lug nuts stripped or broken on a single wheel, complete amateur work. Could have done it better in my driveway.
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February 2024 by Nick Katsiotis
I've been here a number of times to buy tires and get rotations. They are always happy and kind. Great staff. Discount is your best option for tires. Best prices, free rotations (which is huge for the longevity of your tires), free repairs, quick service. I had an issue with my tire sensor after a rotation and they fixed it no problem and would have put a free sensor in if they needed to.
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February 2024 by Daniel Michaels
Efren and Reece exemplify amazing customer service and professionalism.The tires I ordered were somehow lost after arriving at the shop, they were very apologetic and kindly asked me to come back in a few hours and offered me a more premium set of tire at no additional charge.Every business makes mistakes from time to time, but it’s all about how you respond to make things right.
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January 2024 by Annnette Aldridge
Great service. Tough location. Not much parking.
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January 2024 by Elias Hamid
Effren was so helpful and friendly. Made sure to let the busy shop know that the next attendant would be with customers shortly and was thorough when programming TPMS sensors for me. Will go back when I need tires next.
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January 2024 by Katie B.
Five stars!! As a woman, I've been taken advantage of for not knowing too much about cars & tires in the past at different places, but not here. I called in to order 4 new all weather tires as I'm new to Denver and purchased my car in Arizona. I was greeted by Louis and he took a look at my current tires and informed me that it wouldn't be necessary to get four new tires as I already had all weather tires on. Since I purchased the car with the tires, I just didn't realize I already had them. Louis was super honest and I appreciated that! Discount just got me as a lifelong customer for the transparency Louis displayed when it would have been super easy to take advantage of the situation. Thanks Louis!
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November 2023 by Eric Counsel
This shop is truly fantastic. Every time I've had a tire problem, they're super helpful in getting the tire asap if they don't already have it and then getting me in and out as quick as possible with the installation. They really have saved me a lot of headache on multiples occasions.