FirstBank is highly regarded for its friendly, helpful, and professional staff across its branches. Customers appreciate the welcoming atmosphere, with one mentioning the beautiful, massive lobby and painless in-branch transactions. The staff is attentive, ensuring customers are assisted promptly, even around closing time. The bank also offers convenient services like easy account opening and online account options, often with added perks such as small rewards. Additionally, some customers visit the bank for medical appointments within the building, highlighting the location's versatility. Overall, FirstBank is valued for its excellent customer service, helpful employees, and comfortable environment, making it a preferred choice for banking needs.
They need to hire more cashiers. It's always a 25 minute wait inside because they have to split the drive through attention and the customer line is long.
Its always a mistake coming in here thinking it'll be a good decision
October 2024
Chronically understaffed location, always has long lines. Choose a different branch to do your banking!
August 2024
This location is Chronically understaffed but overall I like 1st Bank
