GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit. Reviews note a great selection of new and used items, with used products priced very well. Staff are frequently described as super knowledgeable, absolutely amazing, and very helpful, with some going above and beyond in customer service. However, experiences can vary, with some customers finding service pretty bland or staff distracted. Inventory is a common concern; while some stores have more games than nearby retailers, stock is often described as scarce or pretty scarce, even during sales for new games. The store's return policy is highlighted as a positive feature. Overall, management is praised as great and for putting the customer first.
I described a type of game that I like. The customer service rep made a suggestion. I purchased the game and brought it home. I've loved every minute that I played it. The people here really know their stuff.
July 2023
Great selection of new and used stuff. The used stuff is priced very well. Every single person I've encountered that works here is super knowledgeable and absolutely amazing. Plus, if you are like me and have no idea what's going on and buy the wrong thing, they have a great return policy.
July 2023
5 STARS ONLY FOR SAM ON KIPLING THANK YOU FOR ALL YOUR HELP WHENEVER I CALL YOURE THE BEST IN SUPPORT
