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November 2023 by Vicki Clark-Schneider
Been visiting the Arvada branch for years. Staff is always so nice and helpful. Very glad I bank with Independent!!
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May 2023 by Sherly Sandry
This location has the worst customer service. They are rude, condescending and slow.
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December 2021 by Amazing Raith
AVOID AT ALL COSTS! The employees here are top notch unfortunately the bank is wack. They randomly add and subtract hundreds of dollars from accounts, and will shut your card down at the drop of a hat
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April 2021 by David Simonsen
Great bank with a great staff!!! I appreciate everyone!
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December 2019 by Mary Zamora
The Arvada Branch of Independent Bank is a small branch with big personality. All the employees here are friendly, courteous and always ready to be helpful. I give credit to the manager, Andrew Lozoya, who is always extremely helpful, regardless of the request.
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May 2019 by Danny Gregory
I recently visited this bank to make a deposit for work, I sat in the drive through for 30 minutes waiting for the one person in front of me(who they weren't even able to help) and then when it came my turn, not only did they mess up my deposit, but took close to 20 minutes for my transaction. The customer service was terrible. This is one bank I would never consider opening a personal account with. Dont waste your time here!
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January 2019 by David Kyllonen
Lee and Nikki are awesome!! They are always smiling and pleasant and are all about making sure you are taken care of. If you are considering opening an account, you should definitely consider Guaranty Bank!
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July 2017 by Pam Brown
it was impossible for me to do my banking online because every time I tried to log in, they would have to send a code to my cell phone. It was very time consuming. When I spoke to a clerk at the bank, she just laughed. They have very few customers, are not concerned about customer service, and they sit on their assets without helping anyone.
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June 2017 by Dylan Riback
For fun I walked in and met with a couple bankers and learned about different banking products. I experenced very nice customer service very nice environment and a nice newer looking building.
