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April 2024 by Gloria Arra
Car was broken into. No security. Windows smashed. Multiple cars broken into during the night. Rooms were ok. Small standard room.Hotel aware of several break ins that night. They didn't offer us a room for another night to get windows replaced. Didn't even apologize. Seemed more embarrassed. Luckily ww had family in area to put us up for 2 nights to get car fixed. Wound up with $2800 in damages to doors. Never received an apology or anything from this hotel. Think this is a common occurrence. Yes they did have cameras,.which do nothing, just show cars being broken into. No security guard in lot. We have a $500 deductible, so an expensive nights stay. Then to add insult to injury they charged for my dog.Safety: Not safe for parked vehicles
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April 2024 by Madeline Acosta
We have stayed here multiple times. Clean comfortable rooms, convenient place for us. Zulema checked us in she was kind, very helpful and efficient she reassured us about security in the parking lot: cameras and security monitor the area. Very decent price. Zulema gave us a ‘Thank You’ bag which was appreciated.
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April 2024 by Patient 88
The gentleman at the front desk tonight was stellar. I wish I had gotten his name. Without going into a crazy amount of detail... I'd just like to say thank you to him. Such a kind soul. Made this holiday inn my number one choice for location stays in this area.Rooms: Fairly decent. Enjoyable.Safety: Their parking lot is fenced and parking us easy.Food & drinks: Their breakfast is great and if you need a late night snack or beverage they have a good selection near the front desk.Noteworthy details: Their front desk staff are always kind and willing to help with any need.
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March 2024 by Joe Davis (Chilly)
Another HIE desperately in need of a renovation. My room still has mildew from the Clinton administration.
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March 2024 by Kathryn Aiken
We stayed here due to the value and the fact it was right off the highway and the front desk attendant was really helpful and was able to shoot me in the right direction for where to eat and shop in the area the rooms were up to date and the bed was super comfortable. The room was clean (as it should be) . What I did notice was the riff -raf in the area , not so much at the hotel itself but there are a couple really cheap hotels in the same area. So I would make sure to lock your doors to your car and not to leave anything in your vehicle that is valuable.Rooms: Room was up to date and really clean and the bed seemed to be new and the sheets and bedding were awesome I usually get really hot at night so whatever the fabric was that the sheets weren’t made out of made it so I was super comfortable and slept through the whole night and the is really rare for me .
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March 2024 by Russell Jenson
The water in the bathroom of Room 213 is scalding hot or cold there is no warm. The hot water is an unsafe temperature and will easily burn someone. I notified staff about it two days ago and they said they’d put in a maintenance request to fix it the next day but it’s still scalding hot. I have burned myself several times just trying to wash my hands. If they don’t fix it sooner or later they will get sued by someone when their kid or they themselves unexpectedly put their hands in the scalding water. So future attorney suing this hotel let it be know that the staff were notified of the problem on February 18th 2024 around 11pm and chose not to fix it. I tried to help and prevent this from happening Holiday Inn Express but you ignored me so good luck in your future lawsuit. It won’t be me suing but I’m sure someone will unless you fix this asap.
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March 2024 by Ty Robinson
Clean rooms. Friendly nice. Solid breakfast. Cheap rates. Zero complaints. Solid stay.
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March 2024 by Cadian Robinson
No complaints with our group! I loved the one bedroom suites. To have the extra room was so worth it! It was clean, nice, right off the interstate and in a good area. We will stay here again next time we are in CO. Breakfast was good and the staff was quick and very nice. Our only suggestion we had was we didn’t care for the sausage patties or omelettes. Breakfast was way better the mornings they replaced the omelettes with scrambled eggs and the sausage with bacon!
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March 2024 by Neil Spears
This hotel is clean and the staff are friendly, but it is in need of a remodel. The room was clean and serviceable, but not pleasant. The carpet is worn, the shower had a crack in it, the TV has one of those old fashioned program guides that slowly scrolls through rather than being interactive using the remote, the internet is pitifully slow, the water is either too cold or way too hot, and the lighting in the room is kind of dank. Good location but not a place I looked forward to returning to every night.Rooms: Clean and in need of a remodel.Walkability: There’s a Taco Bell next door. Otherwise, not much close by. The neighborhood is not pedestrian friendly.Food & drinks: Hotel breakfast felt very standard. Adequate but not fancy.
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January 2024 by Jessica Morris
Robert was so friendly and made our late check-in a breeze. I even received a hand-written thank you card and goodies for being an IHG Platinum member! The little extras really made my day. The room was also spacious and clean. Would definitely stay here again on future travels ?
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December 2023 by Paul Kirchhofer
Room was fine and no issues with the stay but they couldn’t print us a receipt and they were supposed to email one and never did, how hard is it to be prepared to print receipts for customers?
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December 2023 by Josh Angel
This is a budget hotel, and with those expectations in mind, we were very pleased with our room and our stay.The room is nothing fancy, but if you are only using the hotel as a place to sleep while you explore the area, then this is perfectly fine. The rooms are clean, feature a small fridge with freezer shelf, a microwave, and Kuerig coffee maker with some complimentary coffee pods.The two features that stand out as major positives is the window blinds, which are some of the best light blocking blinds in any hotel I’ve stay at. Very little light comes in, which is great for folks sensitive to light like me. Also, the bed, while nothing fancy, was very comfortable. My wife and I both have an expensive bed and were surprised to find we slept just as good in this bed as at home.The one memorable down side was the shower. While there was a seemingly endless supply of hot water, the shower controls were EXTREMELY sensitive. Half the time in the shower we spent fine tuning the temperature to get it just right.Friendly check in staff and no issue with parking. We also appreciated that they had a night time security guard making rounds in the parking lot.Would definitely stay here again.
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December 2023 by Bridget C
We loved our stay at the Holiday Inn Express in Denver West. It was close to I-70 and made going places during our stay easily accessible. The bed was super comfortable. The hotel was immaculately clean. The hallways were quiet and neighbors were respectful of other guests. The breakfast options were pretty good too. The front desk staff were on it and were more than gracious to everyone they interacted with. Excellent stay, I highly recommend.
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December 2023 by Joleen Miranda
We had to stop in Denver in thanksgiving. We checked in early the day before and front desk was very friendly. Rooms are small but well maintained and clean. Before hitting the road we took breakfast. They offered hot food (scrambled eggs, bacon, gravy and biscuits) cold cereal, yogurt, cinnamon rolls , bread and they have a pancake machine.(10/10) The pretty lady who attended the breakfast was so nice and polite. She welcomed us in with a smile and showed us how to use the pancake machine. It was a pretty busy morning in thanksgiving day but she made sure we got hot food and hot coffee (10/10)Our staying was pretty good. We definitely will comeback.
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December 2023 by Luis Garay
I stayed for 2 nights and everything was perfect. Room was clean and comfy. Front desk very professional. Breakfast was delicious and Erika the young lady who attended the breakfast area was super polite and attentive. Always with a smile and a "God morning sir" The breakfast area was clean. Coffee was good too. I definitely will come back.Food & drinks: Coffee was available 24 hrs and they have a little shop inside
