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November 2023 by Randy Cook
I don't write reviews very often but after careful consideration I feel this review is necessary. I have been using Jordan's building center for several years when I owned my business. Jordan's was a golden GO-TO Lumber center to find most anything I needed and always treated with great respect. I am retired now and this summer I needed some pressure treated lumber. I when to the front counter like I have always done to asked questions about the different types of lumber I needed and got a very rude, arrogant person whom did not want to help or make any suggestions and for the most part try to discourage me and blew me off. I muscle through and was able to find what I needed and made my purchase. I had to return two more times and each time unfortunately had to deal with the same person who seemed agitated and really did not want to help me or even seemed to want to be there. Today 11-1-23 I needed some lap siding and really hesitated even going back to Jordan's but I did and guess who helped me. That same person who again did not want to help or make any suggestions and basically wanted me just to go away. Again I muscle through and was able to make my purchase and head out to the yard which I was helped with friendly people and completed my quest for this siding. Looking at the receipt I noticed there was a name of this person whom that I have been dealing with ( ERIC) and after all my interactions as described giving this person the benefit of doubt of just having a bad day for all the transaction I have made with him as described I felt if necessary to give this review. Eric, in my humble opinion is a people hater and I wonder how the management doesn't recognize this problem with this person. The only thing I can think why a person like this is working here is that he must be the GOLDEN EGG TO THE LUMBER BUSINESS. I ran my own business FOR 40 plus years with over a100 employees and if anyone would have treated a customer like I have been treated by ERIC this person would have been kick to the curb. I hope management takes this review seriously and has a talk to this person.
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September 2023 by Charles C.
I am giving this business five stars due to one employee, "Pat" a local CO native that works in the yard/warehouse. The front desk sold me the wrong product and Pat caught it before it was loaded on my truck. He explained the difference and then helped me to get my refund. This guy (Pat) was such a pleasure to work with on my project. True Lumber Yards are disappearing from communities and the sales going to big box stores. I will continue to go to Jordan's as long as I can get Pat's assistance.
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September 2023 by Randy Sloman
Great people to work with. Everybody is very nice and very knowledgeable. Huge selection of building materials. Easy to get to.
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September 2023 by Greg Rickstrew
It's kinda small but it's still way better than home depot!
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September 2023 by Luis Flor
I went in twice today, admittedly with no idea what I was doing, or exactly what I needed. All 5 employees who helped me were absolutely fantastic.
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July 2023 by Shaun Martin
The "back staff" for ordering products are rude and condescending and because of this reason I would not do business with this company.
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June 2023 by Sierra Bergsgaard
Very frustrating to deal with. 3 trips to Jordans, 6 hours of driving, 9 phone calls and 2 weeks later, they ended up just saying they didn't have what we needed and sent us to a lumbar yard in Henderson to get it.Trying to work with Jordan was a huge waste of time, and they didn't even care that they wasted so much of our time.I would never recommend this place.
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May 2023 by rjenkinsgreen
Nice place with friendly helpful people. Worth trying out,
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January 2023 by Richard Galgano
As a Carpenter for 40 years best lumber yard I have found in America
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July 2022 by William Johnson
Various sized stuff of all kinds. They have big bolts and smaller ones too. I've had my mower blade sharpened a few times and it came back really sharp. Really cut the heck out of that grass. I buy flowers here sometimes.
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July 2022 by Tim Buglewicz
Great resource for materials here on the westside of Denver. Excellent hardware selection too. The staff was friendly and knowledgeable ?
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July 2022 by G Kost
Worst place to go. These guys don't have any idea about how to talk to their customers.
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June 2022 by Josh Pingel
We've been working with Ken and the team at Jordan's Building Center on several of our projects. On a number of occasions the crew at Jordan's has showed up early and stayed late to help us get our materials packed and delivered. The deliveries are accurate and on time. Because of their hard work and dedication, we are getting all of our takeoffs and lumber packs through Jordan's and are confident everything is accurate. We look forward to working with Jordan's on all of our projects.
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April 2022 by info Laves
I made a large purchase of many Marvin windows and doors from Jordan's 10 years ago and the experience was extremely frustrating. If I called, their window guy, Lee, he would seldom answer the phone and often would not return my vm-s. When I went by to set up an appointment, he would ignore me as I stood outside his glass walled office. No one else at Jordan's seemed concerned that a customer was just standing there and nobody asked if they could help me.I persisted because I wanted Marvin windows and I finally was able to place an order and receive delivery.We are currently starting another major renovation project (lots of windows and doors) and I again foolishly went to Jordan's because I didn't know there are other Marvin dealers in Denver. Lee now has an assistant but she refuses to help even with setting up an appointment and or providing basic information. And again I had the same experience of being ignored. As before, I stood outside Lee's office while he ignored me until I finally just walked out. Since then I have found that there are other Marvin dealers who actually answer the phone and are helpful.Interestingly, everyone I met at Jordan's this time was rude and unhelpful. It's a wonder that they are able to stay in business.
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April 2022 by Owen M.
We had an issue with some lumber that was delivered and they did everything to make it right. Really that simple Issue resolved and I highly recommend this business
