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March 2024 by Tashoya Martin
Gem is amazing. So polite and very respectful. With a name like Gem I should have know it was going to be a great experience. We need more people like her.
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March 2024 by taylor gump
Gen you are awesome keep rocking at management
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March 2024 by Loriann Havre
The customer service I received today was amazing. I went in to ask about pricing ,sizes, etc...( I had a lot of questions,) and Gem was so friendly, and patient with me, and all my questions. she was also very knowledgeable. Thank you for all your help.
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December 2023 by TheClassicHam
I seriously fail to understand how I rent a unit, receive an email that the unit is ready, then the lock is still on the door. Then to be told by customer service that we will have a property manager contact you in 30 minutes, and it has been almost 12 hours. Absolutely unacceptable…
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November 2023 by JJ Bayejos
Been renting a unit at this place and wish I never came upon renting here. My unit has been broken into now twice and no one at this facility ever tried to contact me to notify me my unit was broke into. Both times I found out by going to get something out and surprise a new lock. First time all I got was a little sorry and worker left. This time they stole a lot of stuff, I’m trying to see if they can transfer me to somewhere were the stuff that wasn’t stolen will be safer until I can figure it out but they want me to pay for the transfer. I’ve been out of work 9+ weeks due to a broken foot and they can’t help out. So on top of being robbed I’m now stressed that this will happen again which it unfortunately probably will. Avoid this place at all cost unless you want to pay to get your stuff robbed and never be notified that it took place.
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June 2023 by Jeff Bradley
When I showed up I couldn't get into my unit. Had to talk to a kiosk to fix a code.Went into my unit to drop stuff off, and the gate was just left open.
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May 2023 by Amanda L.
Easy online rental process the space is just what I needed and bethy called to make sure I was able to get in and that I didn't have any questions. I would recommend.
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April 2023 by Chivo H. Arellano
Betthy gave great service went above and beyond and i know she would have done more if possible. Great person got me resolved in my situation even having 100 things going on being end of the month gets pretty busy but she went above all expectations to help me every way possible. Thank you so much Betthy i hope i am spelling right really want to give her all props for her help.
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February 2023 by Paige S.
Patti is seriously the best! I was notified that my rent would going up and Patti did everything in her power to make sure I had a reasonable rate to stay with public storage. Thank you Patti!
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October 2022 by Angelo Lopez
Michelle was very helpful friendly, and answered all my questions and made the process a lot easier.! Thank you all around a good experience
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October 2022 by Snowy Myst
After selling my home, I found I needed to store some items that I didn’t need to take with me. Michelle was extremely helpful in getting me set up with a small space on the first floor. I decided to upgrade to a larger unit, and Michelle was extremely professional, efficient, helpful, and so patient with my needing to have a locksmith remove my lock from the former unit, because I misplaced the keys. She was dealing with a lot of issues that day, and she handled everything with grace and patience. The building is very secure, clean, and close to my home. I highly recommend this location if you’re needing to store your belongings.
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October 2022 by Allen Nelson
It's a storage facility...had stuff there over a yr and it's fine, seems secure and safe.
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August 2022 by Sherry Lesher
This location had my back through a complicated move. Their advice for unit size and just a phone call to have a lock waiting in my unit was wonderful.
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August 2022 by DECATUR Denver, CO
Michelle the manager was very helpful at this clean and professional facility. Everything is super fast and easy and the app is great.
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July 2022 by Alex Torres
Great service great attitude from Michelle helped me get what I needed and everything I appreciate the kind help with her today
