Ulta Beauty is a leading beauty retailer offering over 25,000 products from 500 brands. The store provides a wide range of products, including vegan, clean ingredient, and cruelty-free options. Customers can also book appointments for hair, skin, and makeup services at The Salon at Ulta Beauty. Online orders are available, backed by excellent customer service. The guest services team is prompt and helpful, as seen in their quick resolution of issues like replacing lost orders without charge. While some store shelves may be sparse and transaction issues can sometimes occur, the friendly and energetic staff, including helpful associates and brand reps, make for a pleasant shopping experience. Customers appreciate the helpful tips from staff like Janel, who offers stress-free advice and guidance, making shopping enjoyable even for those new to certain routines.
Great experience shopping here as always! Everyone was super helpful and friendly. I especially enjoyed my chat with cashier Asia. Thanks Ulta!
October 2024
Janel helped us navigate an entirely new face routine. She gave us helpful tips that I can’t believe I’ve never heard after 34 years on this planet. So helpful and such a stress free makeup buying experience.
August 2024
Kiki was amazing! I really appreciated her enthusiasm and knowledge of lots of different products. It made my shopping so much easier the day before a big event. The gal that checked me out was also helpful.