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November 2023 by Stephanie M
If I could give them a negative review, I would. I brought my vehicle here a year ago to get a muffler fixed, and they supposedly fixed it. They told me I needed new tires, wheel barrings, a belt, a joint, and brakes. I came back had all the work done because I thought they had initially done a great job and were honest and kind. However, after that, my car began to periodically shake and vibrate my steering wheel. I came back 2 more times trying to get it fixed, and both times, they talked me into spending more money on new parts that never fixed the problem. After the 2nd time, I took my car into another shop because I live an hour away and didnt feel safe driving it down 285. The shop there was genuinely surprised I had had my brakes done only 8 months earlier because they were already down to the rotors. They had to redo the work this shop did. When I called and asked for reimbursement from wheat ridge, Joel would not let me speak to the owner and kept talking and yelling over me to the point where I had to scream into my phone to be heard. They never reimbursed me. Out of anger and frustration I paid for my brakes to be redone and drove my car back down to wheat ridge to have them fix the vibrations. At this point, I couldn't drive my car over 40mph without it shaking violently. I dropped it off, and they kept it for 2 days and had me pay another 400 for a new part and insisted it was fixed. Its only 2 months later, and my car is shaking again. I was going to bring it back and have them fix it again but decided I didn't want them touching or handling my car, and thank goodness I didnt. I've had to take it back into the other shop and have all my lug nuts and bolts replaced because they had been over torqued, were splitting and braking off while I was driving. I'm having the wheel barring replaced, and my muffler is already making noise, it's only lasted a year. I've spent over 6k now on my vehicle, and I've had to replace half the work wheat Ridge has done on my vehicle at another shop. I will never use this shop again and don't recommend them to anyone. They just scam you into spending more money and cause more problems.
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October 2023 by Patrick Hennessy
The team at wheat ridge muffler and brake is top notch. I am so glad to have finally found a car shop that I trust and feel like I am not getting ripped off every time I take my car in. I highly recommend them to anyoneServices: Tires
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October 2023 by Michael G
129$ alignment turned into 1,200. I didn’t have the money to do the work, but they didnt charge me to do the inspection, so that’s good. I only had a few Interactions with the staff but they seemed friendly.
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September 2023 by Luis Flor
Dropped my car for an overdue oil change. They did a thorough job checking and identifying other items that needed taken care of. Service was great, staff were friendly and helpful.
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September 2023 by Melissa McDaniel
Fast, great service and much cheaper than other places. I needed a new muffler and tail pipe.Service: Exhaust
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August 2023 by Jill Kull
So easy to work with! Got my car in right way. Super communicative about what was going on and got it back up and running so fast. Will definitely be taking my car back when it needs fixing!
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August 2023 by Louise Treff-Gangler
It was easy to get a convenient appointment. The staff were welcoming and polite. The reception area is clean and attractive. My oil change was completed within the promised 2 hours. They Even gave me a pretty red carnation when I left!Service: Oil change
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August 2023 by Ron Largy
The team at this location are nothing less than stellar! I have now had multiple cars go through this facility with nothing less than the best service and care. - Please take the time to reach out to Wheat Ridge Muffler and Brake....Joel will most likely answer the phone and be happy to help you in anyway.Service: General repairs & maintenance
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June 2023 by scott abel
I had my F-250 front end completely rebuilt by wheat Ridge muffler and brake. It took a little bit longer than we expected, however it was worth the wait. Jeff's prices are far more competitive than any other shop and town. I would highly recommend wheat Ridge muffler and brakeServices: Steering & suspension repair
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June 2023 by Jodi Ross
Wheat Ridge Muffler and Brake were extremely helpful and talked me through all of the issues with my vehicle. They also helped identify issues another mechanic couldn't. I appreciate their great service!Service: Vehicle Inspection
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June 2023 by Jill Sobel
Everyone was very professional and friendly. My car is older but no extra services were pushed or suggested which was very unusual. Good communication as to completed work.Service: Auto brake replacement
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June 2023 by Ben Patterson
I have to say I went in with a budget in mind expecting a small issue.The team here let me know it was much worse, and my brake lights were out!Yes, it cost me more than expected, but how much worse would it have been if they hadn't caught it. I must say they have a customer for life and I won't take my car anywhere else. So, for that, I am thankful for everything.For everyone else, if you need work done, I suggest coming here as they are fair and have a great price.
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April 2023 by Alex Johnson
Don't use these guys if you need repairs for insurance based claims. My catalytic converter was stolen last February and I sent the estimate to Jeff via email. He said the estimate was low and I made sure that he was sent supplemental documents from the insurance company to get more money. I also said I would pay out of pocket to help on costs to make it worth his time. He told the insurance company that he ordered the part, but today he said he didn't and doesn't want to be involved. He completely disregarded me and was ok with me getting stuck with a rental car bill for his lack of responsibility and communication. Total lack of professionalism here.
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March 2023 by Aaron B.
We paid double the price of our normal jiffy lube oil change because we were going on a trip and wanted to ensure we received a quality oil change. It turns out the shop way over tightened the oil plug causing the oil to leak and now we have to pay a couple thousand to replace the oil pan.
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February 2023 by Ryan Dyke
Jeff is extremely professional and saved me a lot of money by ensuring that my brakes were not due for replacement and my alignment was fine after another ship tried selling me pads and rotors. I ended up replacing just my tires saving me 50% on my bill.He even gave me a flower to give to my girlfriend at home.I will be returning to him for all my car needs.Services: Tires
