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March 2024 by Matt Christensen
Opened a HELOC with this company many years back. They decided to close the account with no forewarning. Obviously this effected my credit and destroyed the chance at a closing on a home. Spoke with the branch manager, Ashley Green and was told, nothing will be done to remedy the situation. Recommend using another bank.
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January 2024 by Brian James
FNBO is a horrible scam of a company. The will lower your credit limit for no reason. Paid faithfully for years and they screwed me over.
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December 2023 by T S
My mother has been banking here for years and I now know why. A lady that works there, (Rosie) goes above and beyond. This woman remembers and cares for all her customers. She is absolutely the best!
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March 2023 by All Digital Photo and Video
Rosie is absolutely Amazing! She goes above and beyond every time I need something and I am so grateful for her customer service! People like her need to be recognized :-)
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February 2023 by Rachel MacVean
Alicia was extremely helpful in helping me open a business account. I am a brand new small business without experience, & was so grateful for her patience & respectfulness while other banks seemed to look down on me. She took the time to answer all of my questions & guide me. Thank you Alicia!!
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February 2023 by Amanda
I’ve been banking with fnbo since I opened my first checking acct as a kid. A few weeks ago my acct was blocked and my card was deactivated due to fraudulent charges. I called and they said they were sending me a new card. A week and a half goes by and still no card, so I had no other option than to go into a branch to have them print me a new card as I have bills to pay and obviously need access to my funds. Kind of a no brainer right? I went into the Windsor CO location (Thursday morning 2/8/23) and was waiting for them to print me a card. The tellers’ name was Rosa, Rosie, or Rose, I believe. I’m waiting quite a while for my card to print, mind you I need to get to work & this card should have already been sent to me via the mail so this is already a huge inconvenience. She starts asking me personal questions about my age, and what my credit situation is like, if I have any lines of credit and saying I need a credit card through them so “I can do my online shopping that way and my card won’t get hacked again.”I’m not sure how ANY of this is relevant to printing me off a new debit card after mine has been compromised, OR why opening a line of credit would help me at this point, OR why she needs to know ANY of this personal information. I know of several family members who have also had their accounts hacked with fnbo within the last year & switched banks due to their lack of help upon fraudulent charges. My account getting hacked is ABSOLUTELY NOT MY FAULT.I should not be told that I need a credit card, or asked personal questions when I’m simply trying to access my funds. I would highly recommend not banking with fnbo at this point, they used to be great but have obviously gone downhill.
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January 2023 by Edalina Gomora
This bank so far has been a total pain. It started off great, but now I'm having issues. The balance and ledger balance are totally different, the ledger balance is the one that's correct. I've been battling, trying to get this fixed on my account. We went in and the person we talked to said it would be fixed and updated that night at midnight, come the next day, it showed in my balance that I was negative 30 something dollars, when I had over 350 dollars in my account. We're going to try to get this figured out here in awhile, and if it doesn't get resolved we will be switching banks!
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September 2022 by Joshua Fulenwider
This bank is so hard to work with for checking accounts. re-activating a dormant account is a pain and requires forms to be sent to a back office. Closing account is even harder. The commercial lending department at other branches is good to work with, but I don't recommend the checking and savings accounts.
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September 2022 by James
***PSA****By far the worst bank I have ever had to deal with. I opened a checking, “high interest” savings and the #evergreencard credit card. The banker that opened all these accounts failed to mention there was a 25.00 a month “maintenance” fee for the savings acct, PLUS you’re locked in for six months and have to pay 125.00 to close the savings account before the six months is up. ? not to mention them processing transactions for your debit purchases or transferring funds takes more then a week to clear. I feel so hustled by the banker and this bank left a horrible taste in my mouth. I’ve already closed my #evergreencard And moved my bank balance to my new bank. CAN NOT WAIT till the six months is up and I can ditch the scam “high interest” savings account. You’ve been warned!
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November 2021 by Katherine O
If I could have given 0 stars I would have. We were in today and they were very rude! They asked personal questions that had nothing to do with the business at hand. I felt very uncomfortable.UPDATE: Windsor branch management has not reached out at all!
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August 2021 by A Tracy
I’ve been with the Windsor location for 5+ years. I’ve recently been working with Rosie, she has been so helpful every step of the way. Always there to answer all my questions big or small. I can’t say enough good things about the employees at this location. They recognize you and know your name when you come in. They are very knowledgeable and helpful. They handle my 2 businesses and personal banking needs flawlessly. I highly recommend them to everyone.
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March 2021 by Christy Moriarty
Extremely pleased with the way FNBO handles all banking needs big and small. Today, Steven, at the Windsor branch, was very helpful in untangling a mishap with my accounts. I appreciate their understanding, willingness to correct, and professionalism regarding customer service. Refreshing in this day and age where a lot of that is lacking in so many industries. Highly recommend this bank if you’re looking.
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January 2021 by Brenda Bordera
I called to get nothing more than the mailing address and lady that answered could not give that to me she had to put me on hold and then comes back what is the email. could not give me address to mail check to payoff? Strange
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December 2020 by Stephanie Zambo
Faye at this location is the absolute best! I am a brand new business owner and she helped me set up my business banking, establish a credit card so I could start building credit for my business, and offered top-notch customer service. The next time I came in she remembered me even with a mask on and asked how business has been going. FNBO has won my business and I look forward to a long relationship with them for both business and personal.
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September 2020 by Jesse Denison
The Windsor FNBO branch is a great branch for personal and mid sized commercial banking. They offer great customer service and would highly recommend if you have a small business.